Reviews (30,548)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 27, 2024

Merci beaucoup a Aimee qui a été patient et m'a vraiment bien aidée sur mon soucie de suivi de stock.

J'ai eu un live chat super rapide et agréable. Il m'a bien informée et dans un délai plus que raisonnable .

Voyage Enrichi
Canada
About 3 years using the app
DSers replied October 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 15, 2024

Thank you Wendy for your help and professionalism!

ozalo
France
About 1 year using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Very happy with the support I receive from DSers. Rin from DSers team was extremely helpful in resolving my issues and answering my questions. A++++

Jolly Rooster Mercantile LLC
United States
8 days using the app
DSers replied November 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Je suis agréablement surprise de la prise en charge par tchat avec Selena. Elle s'est montrée très disponible, j'ai eu du mal à comprendre certaine choses mais elle a toujours répondu et fait en sorte que j'arrive à comprendre. Grâce à elle j'ai découvert des fonctionnalités que je ne connaissais pas et qui vont beaucoup servir à amléiorer mon business.
Merci pour le temps qu'elle m'a accordé et à sa gentillesse.
Merci à elle et au service client de DSERS, continuez comme cela !

Veilleuse de Nuit
Guadeloupe
11 months using the app
DSers replied October 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2024

excellent app,really good communication i had some problem with my payments and Blanca from the help center service took care of the problem in seconds and left me very satisfied.

PixelSK
Greece
16 days using the app
DSers replied September 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Jesse!! Extremely efficient and very kind. You deserve a 1000!!!

Smellrains
United States
Over 1 year using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 18, 2024

Isak was very knowledgeable and quickly assisted me with my troubleshooting. Fantastic customer service.

DBH Gift Shop
United States
2 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

app is easy to use, the support team are very prompt to reply if somewhere stuck during the work great assistance for trouble shoot, thank you!

JK Hub
Canada
About 2 months using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 1, 2024

Blanca was amazing soooo helpful made my life easier!!!

Lightlife
Saudi Arabia
27 days using the app
DSers replied September 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Thank you Lidia for you help and patient. I really appreciated.

all about Hugs
Australia
5 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team