Reviews (30,548)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 27, 2024

Excellent Experience with DSers!

I am truly impressed with the service I've received from DSers. The integration with AliExpress is seamless and has made the dropshipping process much more efficient and manageable.

From the very beginning, the customer support has been exceptional. Chloe, in particular, has been incredibly helpful, guiding me step by step through every question and resolving any issues that arose. Her patience and knowledge have made my experience even better.

The platform is intuitive and easy to use, with all the necessary tools to manage products, orders, and variant mapping effectively. Additionally, the automatic synchronization options are a great advantage to keep my inventory updated without extra effort.

DSers has definitely exceeded my expectations, and I would recommend it to anyone looking for a reliable and efficient dropshipping solution. Thank you, DSers, for making my business more successful!

Celusta
Spain
About 1 month using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 25, 2024

Luna was of a great help and guided me for each of my questions. I am glad I had her to help me.

Mark & Mode
Australia
11 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 5, 2024

I really like this app. It is not expensive and it works perfectly. Also the representatives are amazing. I asked for help to understand the app better and I had the best opportunity to talk to ZINA. She was so helpful and lovely. She was kind and made everything so easy, also explained it so well to me. She did not let me wait even for a second and answered all my questions immediately. THANK YOU ZINA!

Nature Of Beauty & Bylliones Line
United Kingdom
27 days using the app
DSers replied August 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Very helpful resolved issue right away.

Jens Unique Shop
Canada
8 days using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2024

Olivia helped me with my first order. I was lost. I had seen tutorials and didn't understand what to do. If it hadn't been for her, I wouldn't have been able to do it. Thanks to her and her fast and efficient service.

Gifthive's Endless Aisle
Colombia
3 months using the app
DSers replied August 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Great app and Excellent support, I had a problem with the "Push product to store" , I contacted support, Selena followed me to solve the problem, thanks Selena

Matcun Store
Vietnam
2 days using the app
DSers replied October 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 21, 2024

Wendy was incredibly helpful in assisting me with splitting my order. Her support made the process smooth and hassle-free. Thank you!

Marvelle
Canada
25 days using the app
DSers replied August 22, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 13, 2024

nice customer service, got help quickly. the app is great

nibaluma
Germany
10 months using the app
DSers replied August 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Precisei de suporte e fui muito bem atendida pelo Zico, que resolveu meu problema!

KD imports
Brazil
Over 1 year using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2024

to be honest for customer support Lydia was helping me and this was one of the fastest replies I got so far comparing it to other companies, also it was straight forward and helpful, appreciate your assistance!

Mallqaat
Kuwait
About 19 hours using the app
DSers replied October 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team