Reviews (30,548)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 12, 2024

DSers has been great so far and customer support was very responsive - I spoke to Via and she was great.

SereneBeautyBoutique
Australia
14 days using the app
DSers replied November 13, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 12, 2024

Thank you for being so patient, and for your help, Colleen! I appreciate it.

La Vie Animale
Portugal
11 months using the app
DSers replied August 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 5, 2024

I want to give really high praises to Vivian for her patience and support in helping me to get my order fixed for my customer. She was very pleasant to work with and I appreciate all that she did to help resolve my situation.

Daley Finds
United States
3 months using the app
DSers replied August 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 21, 2024

Really a fantastic Service. Best automation and ease of listing products at store and then doing all the fulfillment just in few clicks. So, easy! And on top backed by dedicated customer support whenever it is required.

Denimaster
United States
10 months using the app
DSers replied July 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 12, 2024

My experience with Neva was a professional one in that showed me much patience in trying to get me to understand the ship ratings i'm seeing on dser/AliEpress as they pertain to setting up rates on shopify store. She tried everything to make it clear and easy for me. I beleive it is me who is not understanding the shipping process. Neva has put her best foot forward and is another top value to you Company and staff.

Robert Dorsey
RodorianJewel

Rodorian Jewel
United States
Over 1 year using the app
DSers replied July 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 15, 2024

Maria is the best in asnwering to pressing issues about the pricing rules on product. Cleared my doubts and it was a seamless experience with Maria. I asked a lot of questions lol, yet she was attentive to my complaints and gave the right answer coupled with several illustrations and screenshots. It is awesome!

JAYD STORE
United States
2 months using the app
DSers replied August 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 7, 2024

Thanks Blanka! chat was quick and helpful. defiantly the best way to reach out when you're lost. much appreciated

Epic Naturals
United States
13 days using the app
DSers replied September 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Wow .. Very good Dropship i have never seen very fast support I give 5 stars

Candy4289
United States
27 days using the app
DSers replied September 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Wendy customer service is very professional and knowledgeable even in Shopify features not only in Dsers which help me solve some issues with my inventory.

KITTY KEY KEEPER
Mexico
1 day using the app
DSers replied October 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Je suis extrêmement satisfait du service que j'ai reçu avec l'assistante de DSers. Elle a pris tout le temps nécessaire pour m'aider à résoudre mon problème. Elle a été super patiente et m'a guidé tout au long du processus pour que je puisse finalement résoudre tous les problèmes que j'avais.
Je lui suis très reconnaissant parce que ce n'était pas facile pour moi, mais elle a pris tout son temps avec beauoup de patience et de compétence"
Merci Lucy!

Luna Mondo
Canada
4 months using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team