Reviews (30,548)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 5, 2024

I really like this app. It is not expensive and it works perfectly. Also the representatives are amazing. I asked for help to understand the app better and I had the best opportunity to talk to ZINA. She was so helpful and lovely. She was kind and made everything so easy, also explained it so well to me. She did not let me wait even for a second and answered all my questions immediately. THANK YOU ZINA!

Nature Of Beauty & Bylliones Line
United Kingdom
27 days using the app
DSers replied August 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

I worked with Jacinta today, and although I was a bit disappointed in my request, Jacinta as right there with me, and provided alternative solutions, and in the end felt so much better after our chat! Thank You Jacinta
nice workin w u
lEE-ON

LOVER HEELS
United States
About 1 month using the app
DSers replied August 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

Great job by the support. Aurora helped me with a fullfilement issue!

Silmora
Germany
About 1 month using the app
DSers replied September 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2024

I would like to thank you for solving my problem and taking the time to help me.

vela Beauty
Germany
10 days using the app
DSers replied October 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 27, 2024

Thank you Chrissy for your great support and providing solid instructions to help me resolve my issue with DSer products showing "sold out" on my shopify store front end.

CBJ Generals
United States
7 days using the app
DSers replied August 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 23, 2024

truly amazing service, responded to the email fastly and made me feel smart again

Shopping on Earth Made Easy
United States
5 months using the app
DSers replied August 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 1, 2024

Their service is attentive and patient, they solve problems very quickly, and send tutorials quickly too, I thank the platform which is simple and complete, the best on the market, and also to the service representative Raphael, thank you Dsers!

LojaAluz
Brazil
4 months using the app
DSers replied August 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2024

I spoke with Vivian and she was very patient and great customer service. Thats a great asset to your company.

DavesTrendyLuxe
United States
About 2 months using the app
DSers replied September 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 21, 2024

Very good customer service, helped me out with just a few messages, and great service making it very easy to sync with AliExpress.

Charm Casino
Canada
27 days using the app
DSers replied August 25, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 1, 2024

I am very happy with the assistance & help from Rita the DSers's customer support agent

ShortCutMastery
Romania
20 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team