Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 8, 2024

I had a very positive experience with ZICO ,the support team member. I must say, he is such an adorable Dser Staff who is trying to handle my issue promptly and professionally. From the moment I reached out, he is so patience and provided me with clear guidance and ensured the whole process was as smooth as possible. His prompt responses and attention to detail made me feel confident that my concerns were being taken seriously. I truly appreciate the level of support I received and would highly recommended their services to anyone.

My Happy Paws Haven
Australia
4 months using the app
DSers replied September 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 11, 2024

I recently had the pleasure of receiving support from Sandy on the DSers team, and I can’t recommend Sandy highly enough! Sandy was incredibly quick, efficient, and effective in resolving my issue. Right from the moment I reached out, Sandy was attentive and made an effort to fully understand my concerns. Sandy was also exceptionally patient, taking the time to explain how the DSers processing works in detail, which made everything much clearer for me.

Inkasis
Sweden
About 2 months using the app
DSers replied November 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Adele assisted me today. I received very fast and well-describing answers on my questions! People like this really save time and I do not feel lost using the platform. Appreciate it! Thank you a lot!

HookedOnBags
Bulgaria
About 1 month using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

I had been troubled with the suppliers and products however Rin, been helpful and solved me with all the problems he's professional and fast responding guided me though all that finally I got what needs. Thank you so much Rin for your times, your supports.

Sotheavy SC Beauty
United States
About 1 month using the app
DSers replied October 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 15, 2024

I recently had an issue while managing my dropshipping store, and DSers support came to the rescue! Their team was incredibly responsive and knowledgeable. What really stood out to me was how patient they were, guiding me step by step to resolve my problem. I felt like they genuinely cared about helping me succeed, and they didn’t stop until everything was running smoothly again.

Mojood
Kuwait
2 months using the app
DSers replied October 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Best app under the sun!! Easy to use and most effortless fulfillment or customers order. I LOVE it!!! Also Chrissy is the Best in helping with any questions OR issues. Well the only issue i has was one i created myself.. lol

DollFace Life
United States
4 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 20, 2024

I had an issue with one of my orders on AliExpress, but one of their customer service representatives from DSers, Gloria, was extremely helpful. She took the time and made the effort to find me a better supplier for a product that was out of stock. As someone who is still new to using this app, I appreciated that she didn’t leave me behind and ensured I was well taken care of. Thank you, Gloria!

Mr. Karne-Buros
Japan
28 days using the app
DSers replied October 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 24, 2024

I had the best experience. Blanca was kind and helpful. She answered to all questions I had in a very professional way. Thanks, Blanca!

Charlotte K Store
Sweden
9 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 30, 2024

I needed help fulfilling my first order by using the DSers app. Blanca was very helpful making sure that things went smoothly.

Shoppe Meister
United States
2 months using the app
DSers replied October 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 14, 2024

Rita was really helpful and responsive and helped me solve the problem I was having. 5 stars!

Cosy Realm
United Kingdom
Over 1 year using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team