Reviews (30,581)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization options. They value the comprehensive supplier management and user-friendly interface suitable for both new and experienced dropshippers. The responsive customer support and enhanced shipping capabilities with automatic updates are also highlighted, contributing to improved operational efficiency and business growth.

September 26, 2024

zina help me with some issues. Great service.

GiggleGears
Canada
About 1 month using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 31, 2024

very nice customer service they replied to me very fast and answered all my questions politly. The app gives you everything you need to make your dropshipping experience easier.

Zeccure
Germany
2 months using the app
DSers replied August 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Olivia is very patient and timely in answering my questions, helped me solved my misunderstanding and helped me learn and navigate Dsers better, Thanks a lot!

GalGro
Singapore
3 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 17, 2024

It was great working with Dsers team.

himalipasal
United States
5 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2024

Olivia was incredibly helpful very quickly. I needed to take care of an account issue and she was efficient in helping me out. Thank you!

My Store
United States
8 days using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 23, 2024

I am new to DSer and could not figure out why my listing did not publish. Lydia was able to help me to get it fixed. Thank you for the great service!

Simply B
United States
About 6 hours using the app
DSers replied November 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Villanelle in customer support was great and helped me resolve my issue!

Diagonal Arrow
Italy
9 days using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

Selina gave me a very good service, a lot of patience and she helped me a lot

FitFlex
Israel
About 2 months using the app
DSers replied September 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Great and fast support! Selena was amazing :)

Kiddio
Slovenia
27 days using the app
DSers replied November 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 4, 2024

The app is very easy to work with and their support works great they respond pretty fast in the life chat feature. I had some problems with order fulfillment and Maria from their team helped me right away.

Evtimovslctn
Bulgaria
17 days using the app
DSers replied August 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team