Reviews (30,581)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization options. They value the comprehensive supplier management and user-friendly interface suitable for both new and experienced dropshippers. The responsive customer support and enhanced shipping capabilities with automatic updates are also highlighted, contributing to improved operational efficiency and business growth.

September 24, 2024

I contacted DSers for support fulfilling one of the products. Blance was very helpful. Thank you

Typhin
Canada
5 days using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Olá, quero deixar o meu agradecimento a atendente Blanca, por ter me ajudado muito na minha primeira compra. Nota 10

Juma Variedades
Brazil
8 months using the app
DSers replied November 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 12, 2024

i had the pleasure to speak with Villanelle and she helped me through a tough task for me she is extremely knowable about her job i hope i get her again.
thanks ryan

R&A
United States
3 days using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 28, 2024

Great help and patience, I really appreciate there dedication!

Red Wolf Vision
United States
4 months using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 15, 2024

I had an issue with a stuck order and Vivian helped me super quick. Thank you very much.

Quickicks
Australia
About 2 months using the app
DSers replied August 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Lydia was a great help in getting me to finalise the set up of my shopify store through DSers. Guidance and assistance in finalising shipping and pricing rule really gave me the confidence to continue with my store.

Phoebe's Emporium
Australia
1 day using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 29, 2024

assisted by Isak. Solved my problem in a minute. Thank you so much!!

Zeyna
Israel
About 1 month using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Great help received from Rita!

StickerBoBo
United Kingdom
2 months using the app
DSers replied September 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Elora helped me a lot, thanks for the support. Much appreciation, must have a raise as well hahaha.

Fiorexa
Netherlands
3 days using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 21, 2024

customer support is great, they are very helpful and healp me thru solving the problem quickly
Selena was really sweet and very helpful

Intentional Visionary
United States
3 months using the app
DSers replied August 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team