Reviews (31,693)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

October 17, 2024

Great platform! Awesome customer service. Thank you for all your help.

Orangecatglow
United States
2 months using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited October 13, 2024

I had an amazing experience working with Chrissy from DSers. She was incredibly helpful and patient, guiding me through the setup process and ensuring everything was in place. Her support made the whole experience much easier, and I’m grateful for her assistance. Highly recommend!

Glam Baba
New Zealand
4 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

The support was awesome, i'm very grateful for your help. Kind regards

GadgetSprout
United States
2 days using the app
DSers replied December 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 6, 2024

Customer service was very helpful, especially Adele who was patient and answered all my questions.

My Store
United States
12 days using the app
DSers replied November 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Krystal was very helpful through customer service when i had an issue!

Twinkle Mart
United Kingdom
3 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 4, 2024

Sandy was very helpful in resolving my issue today I am so happy with the outcome after getting in contact. She was efficient and her problem solving skills were great as I wasn't sure if the explanation of my issue would be understood, indeed she understood and was able to provide a good solution. Thank you Sandy, I really appreciate your help. I hope I can speak to you again if anything new arises but I am sure all of the assistants are wonderful.

Adorn & Affirm
Australia
29 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 21, 2024

Celia was very helpful in providing me with the help I needed, she answered all the questions and gave me detailed explanations. I asked multiple questions and understood all of her answers. Great job!

Invero
United States
2 months using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Villanelle was a great help and made the process of fixing my store very easy.

Out Came the Sun
United States
Over 2 years using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 15, 2024

Very good customer service.

Very friendly and helpful

Heshana
United States
21 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 7, 2024

Bonjour,

Je tiens à exprimer ma gratitude pour l’assistance exceptionnelle que Rita de votre équipe Dsers m’a apportée récemment.

Rita a fait preuve d’un professionnalisme exemplaire, d’une grande réactivité et d’un sens aigu du service client. Grâce à son aide, le problème rencontré avec ma commande a été résolu rapidement et efficacement.

Je suis pleinement satisfait de la qualité de son intervention et de son implication. Ce type d’accompagnement renforce ma confiance envers votre plateforme et me conforte dans mon choix de collaborer avec Dsers.

Encore un grand merci à Rita pour son travail remarquable !

Cordialement,

BRIMALA
United Kingdom
5 months using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team