Reviews (6,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient bulk order processing and robust supplier management, which simplifies stock maintenance and enhances inventory management through seamless Shopify integration. The user-friendly interface supports easy product import and advanced mapping, ensuring flexibility with supplier stock issues. Exceptional customer support and automation features streamline operations, while analytics offer valuable insights. Reviewers praise its reliable performance and reasonable pricing.
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“The Ultimate Dropshipping Tool – A Game Changer!”
I’ve been using DSers for my Shopify store, and it’s hands-down one of the best decisions I’ve made. The product mapping is super smooth, especially when dealing with multiple variants. Order automation is quick and reliable, and syncing with AliExpress suppliers has saved me so much time.
The best part? Their customer support is excellent — friendly, fast, and always ready to help when I’m stuck.
If you're doing dropshipping seriously, DSers is a must-have. It streamlined my workflow, reduced errors, and made fulfillment almost effortless. Highly recommended!
Hi,
Thank you so much for sharing your wonderful experience with DSers! We're thrilled to hear that our platform has helped streamline your dropshipping workflow and that our customer support team has been friendly and responsive whenever you needed assistance.
If you ever have any questions or need further help, please don't hesitate to reach out to us again.
DSers Team
I was having difficulty with an inventory issue, and once again Dsers was quick to resolve my problem. Rfimp was very patient with me to track down the problem that was actually quite simple. Very well worth the time. Thank you.
Hi,
Thank you so much for taking the time to leave a review! We’re thrilled to hear that Rfimp was able to assist you with patience and professionalism. Our customer service team is always here to provide clear and effective support whenever you need it.
If you ever run into any other issues or have questions, please don’t hesitate to reach out again.
DSers Team
I had an issue with an order because one of the products was out of stock
Luna helped me with mapping my product and choosing another supplier
She guided me through the steps until I validated everything
Reactivity was incredible ! Thank you
It was late at night, and I needed to fulfill an order from my TikTok Shop. I felt hopeless trying to research how to do this. Sandy from the DSers team answered my chat. She was amazing! She was very patient, sending several screenshots and detailed instructions. She provided valuable information about TikTok Shop that no one else shared with me. I am truly grateful !
Hi,
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that Sandy was able to assist you effectively, especially during a late-night rush. She’s truly a valued part of our team, and we’re glad she could help you fulfill your order and provide helpful insights into TikTok Shop.
Should you need any further help or guidance in the future, don’t hesitate to reach out — we’re always here for you!
DSers Team
I had an issue integrating my store with Alibaba and spoke to Zico on Messenger.
They were so prompt and quick and although the problem hasn't been resolved, they'll be releasing an update with the solution/patch and they'll follow up to help me get it resolved.
Fantastic customer service and help. I'd highly recommend and am looking forward to working more closely with DSers.
Hello,
Thank you so much for taking the time to leave a review. We’re glad to hear that Zico provided prompt and attentive support, and we appreciate your patience as we work on the upcoming update to resolve the issue. Our customer service team is committed to ensuring you get the best experience possible.
Please don’t hesitate to reach out again if you need any further assistance — we’re always here to help.
DSers Team
I had an urgent ordering issue involving a customer in the USA, where the product's SKU couldn't be shipped to the USA. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only helped place my order to meet the delivery deadline but also provided good advice on how to use the platform. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi,
Thank you for taking the time to share your experience! We're thrilled to hear that Zico was able to assist you quickly and effectively with your urgent ordering issue. Our customer service team is dedicated to providing reliable and efficient support to help your business succeed.
If you ever need assistance again, please feel free to contact us anytime.
DSers Team
DSers makes dropshipping 10x easier.
The platform is reliable, and their customer support is excellent — quick responses, clear help, and real humans who know what they’re doing. I fixed an order issue in minutes thanks to their Messenger team. Highly recommend.
Hi,
Thank you for sharing your great experience! We’re so glad to hear that DSers has made dropshipping easier for you and that our support team was able to quickly assist you with your order issue. We take pride in offering reliable tools and helpful, real human support.
If you ever need anything else, feel free to reach out to us anytime.
DSers Team
"I had an outstanding experience with Sandra one of the DSER's customer service team! From the very first interaction, She was knowledgeable, patient, and incredibly responsive. She took the time to walk me through every detail of the process, answering all of my questions clearly and thoroughly. What really stood out was their commitment to ensuring I fully understood my options, and their willingness to go above and beyond to find the best solution tailored to my needs. It’s rare to find such a combination of professionalism, transparency, and genuine care for customers. Highly recommended!"
Hi,
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Sandra provided you with outstanding support and went above and beyond to assist you. Our customer service team is dedicated to making sure every user feels supported and confident throughout their DSers experience.
If you ever need assistance again, please don’t hesitate to reach out to us.
DSers Team
I received an order but DSers indicated the supplier had zero stock. I went looking for another supplier, found one, and mapped it in. I had forgotten how to replace the default supplier with the new supplier. I started a DSers chat and lucked out when Gloria came online. I am not a computer expert, so Gloria took the time to carefully explain step by step how to accomplish the change. She was great! Task completed!
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear that Gloria provided clear, patient, and helpful support to guide you through the process. Our customer service team is always here to make things easier for you.
If you ever need assistance again, don’t hesitate to reach out.
DSers Team
I had an issue where I couldn’t see my orders, and Blanca was incredibly helpful. She responded quickly, identified the problem right away, and walked me through the solution step by step. Her support was not only efficient but also very clear and professional. Thanks to her, everything is now running smoothly. Great experience!
Hi,
Thank you so much for sharing your experience and for leaving such a kind review! We're thrilled to hear that Blanca was able to assist you so efficiently — our customer service team is always here to provide clear and professional support whenever needed.
If you ever need help again, please don’t hesitate to contact us anytime.
DSers Team