Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 18, 2022

Solicitei informações sobre o dsers e fui muito bem atendido por Villanelle, com atendimento muito tranquilo e pessoa bem esclarecida.

lojadobello
Brazil
9 months using the app
DSers replied June 20, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 23, 2023

Emily helped me solve an issue, provided screenshots for clarification. Fast answering support. Would email again!

Delta iPhone
Åland Islands
9 months using the app
DSers replied June 27, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.

Aromati
United States
9 months using the app
DSers replied July 12, 2023

Hi,

This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.

DSers Team

February 28, 2023

Service chat très rapide et concluant. Je conseil tous a faire un petit message en cas de bloquer sur une question :)

Cherry-Shop
Switzerland
9 months using the app
DSers replied March 1, 2023

Hi,

Thank you for taking the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2021

We ar working since a few days with dsers, it works intuitive, The quality of the helpdesk is good. Though there is a time difference that could cause a delay in answers.

IBuySmartOnline
Netherlands
9 months using the app
DSers replied January 10, 2021

Hi IBuySmartOnline,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

August 27, 2023

Isla was a lot of help, good team to help you when you confused to about things. Defo worth using this for dropshipping

Mysterious Miscellaneous
United Kingdom
8 months using the app
DSers replied August 29, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 30, 2022

excellent customer service! We were having an issue with getting an order paid for and the customer service quickly came to help us

White Licorice
United States
8 months using the app
DSers replied February 7, 2022

Hi White Licorice,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2022

I have been using DSers for months, and although most things are smooth, there have definitely been some hiccups. That being said, anytime I've reached out to their Support team they've done a fantastic job of addressing and finding solutions to any issues that may arise. My last couple of reps Joy and Stephanie were both extremely helpful and provided excellent customer service.

Jadey's Closet
United States
8 months using the app
DSers replied November 14, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 10, 2022

Brand new to this application...I'm finding it a little hard to get the hang of but I'm still getting used to it! My customer service rep, Krystal, helped me navigate the app and was quick to respond! ☺️

Kander & King
Canada
8 months using the app
DSers replied June 12, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 23, 2022

Boa plataforma, com ótimo atendimento. A migração do Oberlo foi tranquila e rápida e o App é de uso bem intuitivo,

Conector Store
Brazil
8 months using the app