Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 26, 2024

Rita provided excellent assistance in resolving my issue.

EliteDomain
United States
About 1 year using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Villanelle solved my problem. Now I works

Ercanos
Sweden
7 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

amazing service. I went in talking to the agent very annoyed at my situation and came out completely content. Every single question i asked got answered to, i was given 100% attention. thanks

Cheffings
United Kingdom
9 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 2, 2024

I had a problem with making payment, Chloe made is so easy to sort. She helped me to understand what the issues where and helped me to get through them step by step, she was amazing

Phitness Pro Ltd
United Kingdom
6 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 27, 2024

Raphael was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!

Beaunova
Canada
6 months using the app
DSers replied October 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I love this app, and the customer service is fast and gives you an excellent assistance at anytime. Thanks to Gloria for the help.

ADEDE COSMETICS
Italy
9 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Vivian's service was very helpful and fast.

happykid
Israel
6 months using the app
DSers replied November 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

I had a few basic doubts and selena was great in assisting me.

Nexazon
India
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

I was confused on a matter and I was quickly assisted and the matter was solved rather expeditiously.

Forever Growth
United States
About 2 years using the app
DSers replied September 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 18, 2024

Nice service from Holly, thank you!!!

EL-PET
Greece
7 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team