Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 11, 2021

Find anything I want, but you can't anything to anywhere. Should be supplier that can ship world wide.
Great customer support.

J&W Sneakers
Norway
About 2 months using the app
DSers replied February 18, 2021

Hi J&W Sneakers,

Thank you so much for your review of our app and customer service. Our goal at DSers is to help every user in any way we can. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 13, 2022

customer support chat over messenger with Emma went well, until I was pressured to make a review immediately after. Im busy. But good overall I guess

HookAddikt
United States
About 2 months using the app
DSers replied November 13, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 17, 2022

Gostei muito do atendimento da Dser, estava com um problema de conexão porque eu o usava em outra plataforma. Porém eles me ajudaram em tudo

superutilidades-266
Brazil
About 2 months using the app
DSers replied February 17, 2022

Hi superutilidades-266,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2022

It is nice to have one like this to make all processes easier and I liked customer support more than the app because they are helpful and there 24h and faster reply.

Waveona
Egypt
About 2 months using the app
DSers replied November 6, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2023

thanks to Arwen, he solved my problem. Quick to respond, and immediately fixed what I needed

TOYDUDES
United States
About 2 months using the app
DSers replied October 4, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2024

Hello, I was facing some technical issues with my store & DSers but I contacted DSers on Messenger for help. They replied to me within a minute and a Staff named “Irene” took my request. She was so kind and helpful, not only that she resolved all the issues I was having with my store. Thank you so much to Irene for her kind & fast service.

DestinyExpress
Australia
About 2 months using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 8, 2021

I can't give an honest review yet because I just started the app today. I will get back to this review in a month or two, But what I can say is that it is true that the customer service is good. Jessica was available within minutes of contacting. She was very helpful and answered a handful of questions I had about shipping and tracking. So let's see how this goes. So far so good.

Joyful Equestrian
United States
About 2 months using the app
DSers replied June 8, 2021

Hi Joyful Equestrian,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2022

obrigada olivia me ajudou muito com os meus pedidos !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1!!!!11!!!!!!!!:)

SHINES OFERTAS
Brazil
About 2 months using the app
DSers replied November 27, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited February 11, 2021

I worked with Jessica on shipping concerns for a customer and she was able to guide me in the right direction. Kudos to Jessica❤

Regal-Chic Boutique
United States
About 2 months using the app
DSers replied December 23, 2020

Hi Regal-Chic Boutique,

We will let our customer team know that you had a great experience with them, especially with Violet. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 10, 2022

This app is really helpful syncing the orders straight to the supplier, I tried out the advanced plan to test out affiliate marketing, I'm still not too sure about that. However, Nephele has been very helpful with everything else!

Techxbeauty.com
United States
About 2 months using the app
DSers replied October 10, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team