Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 21, 2023

I had an issue with Shipping Method on DSers, Wendy in no time was able to explain to whole process to me and correct my Shipping Method. Wendy in minutes resolved my issue, she was professional, kind and courteous. Thank you Wendy.

GymGoPeak
United States
3 months using the app
DSers replied November 22, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 12, 2024

Atendimento muito eficiente, muito satisfeito com o suporte.

Minha loja
Brazil
4 days using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 2, 2023

Very satisfied Rita helped me to solve my problem very fast.
Thanks again Rita !

M Sandra Store
United States
2 months using the app
DSers replied December 3, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2023

The customer service representative was so patient and helpful

Duka La Jumla
United States
9 months using the app
DSers replied December 19, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Muito bom!

Relisale
Brazil
12 days using the app
DSers replied January 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 22, 2023

Best customer service ever !

Harmoneva
France
6 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 18, 2023

Best customer experience ever. Shout-out to Chris

KingCovers
United States
About 2 months using the app
DSers replied December 20, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 30, 2024

amazing app

Élégance Aurora
France
About 1 month using the app
DSers replied January 31, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2023

Great customer service support team. Cynthia was very helpful and resolved issues quickly

Gadget Wonder Store
United States
About 2 months using the app
DSers replied December 12, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 20, 2024

Ótimo aplicativo , muito pratico e fácil de mexer!!

E sem falar no suporte deles, estava com um problema com a minha conta e fui prontamente atendido!! Super recomendo

Mundo Ma Lu
Brazil
16 days using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team