Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 22, 2024

Rita was really helpful in sorting out my issues that I couldn't solve :))) fantastic service

New Vitality
Australia
9 months using the app
DSers replied June 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 2, 2024

I had an outstanding experience with Holly from the Shopify support team. She helped me resolve my issue quickly and efficiently. Holly was incredibly knowledgeable, patient, and friendly throughout the entire process. She took the time to understand my problem and provided clear, step-by-step instructions that made everything easy to follow. Her professionalism and dedication to excellent customer service truly stood out. Thank you, Holly, for your exceptional support!

Trends Emporia
United States
About 1 month using the app
DSers replied June 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Esfania ty su much for the help

spiritofsportss
Switzerland
4 days using the app
DSers replied November 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Iv'e been helped by Aimee. Very Fast, and Very Clear explainations! Thanks!

MyLifeHackShop
Belgium
About 12 hours using the app
DSers replied July 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 16, 2024

Ralla did great with my request. I needed help in regards to mapping for one of my products and within 10-15 minutes they were able to resolve the issue as well as additional information to help me with future orders.

Candis Confident Hair
United States
Over 1 year using the app
DSers replied May 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Great support and easy to configure

FOEHNCURL
Germany
About 17 hours using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 22, 2024

Estou muito satisfeita com o atendimento da Tiffany . Me ajudou rapidamente .

mundo-pet
Brazil
About 2 months using the app
DSers replied July 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Rita, ela tem um ótimo atendimento.

Shop Gimenes
Brazil
8 months using the app
DSers replied November 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2024

I am incredibly impressed with Dsers' customer service, especially Adele! She is exceptionally responsive, ensuring that all my queries are addressed promptly and thoroughly. Adele is not only highly knowledgeable but also genuinely helpful and courteous. Every interaction with her has been a positive experience, with solutions provided efficiently and effectively. Her dedication to customer satisfaction is truly commendable. Dsers has set a high standard for customer service, and I couldn't be more pleased with Adele's support!

Trendy Tags Store
United States
2 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 24, 2024

Colleen was very helpful in resolving issues with billing

My Store
United Kingdom
30 days using the app
DSers replied July 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team