Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 23, 2024

I have my small online shop on Shopify and I am currently working with DSers and David. David is very polite, he answers really fast and he is ready to help anytime. He always helps me with any problems. DSers really helps a lot with my Shopify shop. I can easily import new products and fulfill my orders.

FameFool.masks
United Kingdom
3 months using the app
DSers replied May 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 12, 2024

I got really good help from colleen. Very easy and quick. Thank you!

Winimu
Germany
4 months using the app
DSers replied June 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2024

For some reason, my order for my customer has not been places, Blanca helped me out to retrieve it. She is very helpful. Thanks Blanca

Mytimyts Beauty and Fashion Corner
Australia
About 2 months using the app
DSers replied June 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Isak a vraiment été super ! Il a répondu à ma demande en un rien de temps, avec beaucoup de gentillesse. Il a réglé mes problèmes de façon hyper efficace. J'ai vraiment apprécié sa réactivité et son approche. Merci beaucoup, Isak, pour ton aide !

ProControle
Belgium
About 1 month using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 26, 2024

Always great service, super attentive and helpful, I am very satisfied with the support they have provided me, they help me solve my problems at all times, even weekends, quickly and quickly.

Buyer Shop
Brazil
9 months using the app
DSers replied May 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 4, 2024

I had a few questions regarding stock syncronisation and shipping fees. Got in touch with live chat support agent Rita. She's very knowledgable, kind and knew exactly how to resolve my concerns. Top service! I only wish I got in touch earlier!

Tails & Paws
United Kingdom
7 months using the app
DSers replied June 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2024

I wanted to express my sincere gratitude for your excellent service. Working with you has been an absolute pleasure, and I am extremely satisfied with the assistance you provided. Your support was invaluable, and I truly appreciate it.

Thank you very much, Sandy.

Besthomeever.store
Vietnam
About 2 months using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 24, 2024

Dont spend so much time and money on expensive apps for limited and complicated product sync. This app is great and does everything for dropshipping, totally recommend them, and the customer service is super fast and helpful!

Fashion BTQ
United States
6 months using the app
DSers replied May 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 10, 2024

The app is very good and Olivia did an excellent job helping me solve a problem very quickly!!!

Aparato Brasil
Brazil
10 months using the app
DSers replied June 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 27, 2024

The customer service representative was able to help me find exactly what I was looking for. They identified the issue quickly and helped me make sure I would not have any issues in the future. I am very pleased with the how my situation was handled!!!

Pandora's Jar LLC
United States
About 2 months using the app
DSers replied May 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team