Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

December 22, 2023

Perfect ISAK

CANIS PRESTIGE
France
About 1 year using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Wendy was very fast and friendly and helped very good. :)

BIKE PRINTZ
Germany
44 minutes using the app
DSers replied February 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2023

The Customer Support Representative I spoke to was very fast, reliable and easy to understand when they helped with my query. I recommend contacting them via Facebook Messenger for a much more speedier response time.

The True Fashion House
United Kingdom
11 months using the app
DSers replied November 12, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2024

A Dsers e muito boa e o atendimento que tive com o Isak foi muito top, muito atencioso, se tem alguém que resolve é ele, tirou todas as minha dúvida

Lojasmarvan
Brazil
1 day using the app
DSers replied January 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 2, 2024

Gostaria de agradecer em especial a atendente Vivian, me ajudou a solucionar meu problema, que ela tenha só coisas positivas na vida dela!

Lady Viena
Brazil
2 months using the app
DSers replied January 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 24, 2024

I reached out on live chat for some support with changes I needed made. Eden Promptly responded providing expert advice and knowledge. Thanks so much, Eden!

My Store
Canada
About 1 hour using the app
DSers replied January 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 26, 2023

São muito prestativos e atendem muito rapido

My Store
Brazil
3 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2023

Grateful for the convenient app and for your help, Rin, you are a lifesaver for me

Evashopx
United Kingdom
7 months using the app
DSers replied November 30, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2023

Dsers platform and service were excellent. The platform allows for seamless product import and order processing. Neva, my advisor, was extremely helpful, knowledgeable, and patient. Her support made the process very enjoyable. Highly recommended!

tier-freude.com
Germany
4 months using the app
DSers replied November 8, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 23, 2023

Amity was very friendly and attentive. It took a while to solve my issue but I had the support all the way. It was a very good experience and I'm glad for the patience and professionalism.
Thank you Amity!
You are the best :)

Vivid Shopper
United States
14 days using the app
DSers replied November 26, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team