Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 22, 2023

I am really satisfied with the DSers service. Especially Raphael, who provided me with a great deal of assistance through the support line. Thank you so much.

Beyazyaka Kokpit
United Kingdom
20 days using the app
DSers replied November 23, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 9, 2024

very good service

VIBE HOUSES
United States
16 days using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 18, 2023

Nice attention by Alice!!!

Alune Pads
Mexico
4 months using the app
DSers replied December 20, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2023

Wendy was very helpful and quickly resolved my problem. Thank you Wendy.

Zuvro
Poland
3 months using the app
DSers replied November 29, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2023

Selina gave me great customer service. She showed me easy ways to solve my problems and she was very friendly.

My Comfy Cottage
United States
Almost 2 years using the app
DSers replied November 12, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2023

Alice was amazing, answered my question fast and accurately. Thank you Alice! Keep being wonderful!

Sophie & Kate The Petsperts
Hungary
6 months using the app
DSers replied November 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 26, 2023

Neva listened and answered all my questions. Very satisfied. I recommend

Herya
France
About 2 months using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Emma is very helpful

Pulsection
United States
1 day using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 16, 2024

la atencion es increíble,enseguida que tienes un problema te lo solucionan al momento.estoy muy contento con la aplicación y sobre todo con el equipo de ayuda.

elegdiam
Spain
About 2 months using the app
DSers replied January 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 18, 2023

Tive um problema na Shopify vinculado a DSers e fui atendida pela equipe de suporte do DSers chamado Blanca e tive um excelente atendimento, tudo muito bem explicado. Nota 10. Recomendadíssimo!

Shopping Online Brasil
Brazil
3 months using the app
DSers replied December 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team