Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 17, 2024

I worked with Vivian today, I must say I have never recived better customer service!

HydroFloss
Slovenia
16 days using the app
DSers replied July 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 3, 2024

I had a lot of questions about the app and how it can help me for my business and live chat support was very prompt and quick to respond. They were very willing to answer my question despite some miscommunication but it worked out in the end. Celia was the one who helped me and was very engaging and thorough to talk to. Compared to other fulfilment apps, this is definitely one of the best.

Cosmic Dream
Australia
1 day using the app
DSers replied August 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 15, 2024

Jacinta was amazing! She was incredibly helpful, informative, and patient.

Wall Dazed
United States
21 days using the app
DSers replied July 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 16, 2024

This was the first time I used it and I could not get it right.
But thanks to Chrissy's support, I was able to solve the problem successfully!
I will be able to use DSers with confidence in the future!

maru-shop
Japan
18 days using the app
DSers replied July 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 5, 2024

I had Olivia as my assistant. A very nice and professional girl, she was available and helped us immediately. Thank you Olivia!

Yamoshop
Belgium
About 1 hour using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 1, 2024

Great help by Lena with screenshots today. Thank you!

Panda Dodo
France
5 months using the app
DSers replied July 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 4, 2024

Thanks to Vivian for detailed help on how import works on DSers. I found out all the information I needed in a couple of minutes:)

Mix&Mug
Latvia
About 3 hours using the app
DSers replied September 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 4, 2024

Thank you very much Jacinta! The best online support!

CampiFy
Poland
3 months using the app
DSers replied July 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 9, 2024

Muito satisfeita com o suporte dado pela dsers e pelo atendimento feito pela Chloe! Bom trabalho!! Obrigada!

Blest Sale
Brazil
About 2 months using the app
DSers replied July 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 12, 2024

Colleen was very helpful!

Fancy Boy Furniture
United States
About 1 month using the app
DSers replied July 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team