Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

November 6, 2023

Estou gostando muito de utilizar o DSERS tive umas duvidas mas chamei o time de suporte achei que ia demorar mas foi muito rápido a Olivia quem mi atendeu muito simpática fui muito bem recebido parabéns

Barateando+
Brazil
About 1 month using the app
DSers replied November 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Actually a really good app. I wish it had more of the items on AlieExpress but it has a lot and is really easy to use. Best part is the customer service is always helpful and available. Had a very helpful representative named Wendy today. Thanks again!

Tip: Don't delete your products after you import them. You'll likely need it again.

Merchix
United States
DSers replied March 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 28, 2023

Good evening, I wanted a Shopify store and didn't know the first thing about selling online. Nancy and her team on Shopify and Catalina at DSERS-AliExpress are making this process smooth for me. They are very knowledgeable and don't mind helping. I am super excited about working with these types of people. Meaning people that have my back. I was so nervous when I received my first order to push through Catalina assured me that my very first order would be shipped out. I am also learning a lot from them. My side hustle is to be my only hustle.

Happy2Deliver General Store
United States
3 months using the app
DSers replied August 31, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 20, 2023

je suis ravis de cette application car c'est gratuite, ça nous epargne beaucoup de temps, energies, stress et surtout l'argent

Mom and baby store
Canada
4 days using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Shipping info should be pushed to shopify store, otherwise, it is difficult to manually set delivery times and rates for each country i am targeting.
talked to Sandy, she provided a great support though. I hope they implement this feature soon.

DRNN Wellness Store
United Kingdom
DSers replied March 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

Great app with great and many products. the only downside is that it could be easier to access, like Zendrop, by showing the shipping costs, giving the option to have the product price (hidden from customers) includes highest shipping rate to better estimate profits, etc...

Simba's Hub
United States
DSers replied February 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 24, 2023

I am new to dropshipping and chose DSers due to their great reviews. So far I can see why they have so many 5 star reviews! I've had few complications but nothing the help center wasn't able to tell me how to overcome. Easy to use and notifications of price changes come through in good time.

I have seen a few reviews about the product descriptions being difficult etc. I personally don't think this is an issue as they show specifications and a description and give you the choice as to what part you want sent over to shopify. Admittedly some items you have to make your own descriptions for but with items from AliExpress that is expected. You can also source products from aliexpress directly and paste the link rather than only be able to use their list which makes this app 10x better than most.

The reason for 4 stars is because I have yet to see how the app performs with orders as currently I'm still in the getting started phase but going by my experience so far I look forward to an easy process.

Once I've had my first orders and they have been delivered to customers I will update this review and hopefully change to 5 Stars!

I look forward to building a great relationship with DSers and wish all dropshippers on this app all the best!

Tech Treatz
United Kingdom
6 months using the app
DSers replied June 27, 2023

Hi,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

December 5, 2023

todo muy bien y me atendieron con rapidez

rvhshop
Spain
2 months using the app
DSers replied December 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

I am very happy with the support in real time. I contacted Dsers without understanding much about it, since I am starting on dropshipping business and I really don't know much. Isak helped me with all the patience and I admit that he needed to be patient in my case. Anyway I am very satisfied.

SHOPEUREKA.EU
Italy
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 8, 2024

Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!

nostagames.com
Germany
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team