DSers‑AliExpress Dropshipping , 24,234 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its user-friendly interface and seamless integration capabilities. They praise its efficient order processing, inventory management, and real-time tracking features. The bulk order processing feature is particularly appreciated for boosting productivity. Merchants also value the free unlimited plan and the live chat for quick support. Some have reported issues with product mapping and syncing, but these are generally resolved by the responsive customer support.
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Love this app! Functionality is outstanding, everything works smoothly, especially product mapping.
One thing that deserves a special highlight is Customer Service Team.
Today I had a pleasure of working with Isak. All of my issues were resolved in almost no time. One of the best support I have ever recieved!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you so much Via for helping me out. I was having issues logging in. Via found a solution for the issue and also showed me step by step on how to get back into my account. Via also helped me resolve an error message on my product. I'm really happy with the service I received. 5 star service.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
This app is terrific and a must have tool for anyone serious about the business. I had a question and the amazing Neva was able to quickly help me. She provided all 3 options and educated me about each one. The wait time to chat with her was less than 3 minutes. Thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy was very helpful to all my issues. Had created ticket for me for my first issue and helped me again on my next issue. Very professional, with a very fast reply.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Had an issues with an order. The WONDERFUL Alice helped me get it sorted.
Very professional and patient with me.
Thanks for your help Alice. Greatly appreciated!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Hi I had trouble mapping my shopify product and Olivia helped me step by step and resolved the problem in a few minutes. She was courteous, prompt, knowledgeable and really good. I give her lots of credits and thank her for her help
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I'm a new user to DSers, I had some questions and reached out to support. They replied instantly
Sally from support was really helpful by sharing screenshots and guiding me through the process of the issue I'm having it at hand
It was fixed in less than 5 minutes
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great work by Marry very helpful and supportive behaviour well done ……
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.
I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.
Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.
Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Wendy was super quick & straight to the point. She took the time to answer all of my questions & replied within minutes. Very pleasant!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team