Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

February 17, 2024

Great app and Alice was super quick to respond when i contacted the team for support. Highly Recommend !

Groovez
Canada
DSers replied February 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Jully She is an excellent professional, she was very clear on all my questions, I am very grateful

Mens Glamorous
Brazil
DSers replied March 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 3, 2023

"Irene" is Amazing one Patient and helpful , I have weak language so he understand me and help me for all

Crystallia
Israel
8 months using the app
DSers replied September 5, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2023

Sherry was amazing and very helpful!!! She made it easy to explain how to fix my order's shipping mapping issue. She was very nice explaining the steps I needed to take using pictures. She is just WONDERFUL!!!

Talulla Massager
United States
11 months using the app
DSers replied April 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 9, 2023

My customer service was really great! Her name is Sylvia. She helped me and walked me through a lot in solving my problem that I had no idea to solve since this is my first time doing drop shipping. Thank you again for your help and time! I really appreciate it. :)

Flora Spy
United States
3 months using the app
DSers replied April 10, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 25, 2023

Alice was a huge help in answering all my questions. I am new to dropshipping so it's great to get the support and guidance I need to get me going. Thanks Alice!

Millie Mu
Australia
7 days using the app
DSers replied September 27, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 29, 2024

Irene was very helpful and solve my problem very quickly! Many thanks

Phone Lovers
France
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 28, 2023

I needed to change my default currency to AUD and Irene replied to me and solved my problem literally within 5 minutes! AMAZING! Superb customer service! Thanks!

Femi Home
Australia
About 2 months using the app
DSers replied August 31, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 13, 2024

Super work and care from Sylvia, thank you very much for the service provided.

Popodz
France
DSers replied March 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2023

i am happy with the service

Fhixy
United Kingdom
About 2 months using the app
DSers replied October 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team