Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 5, 2024

Sally was patient and kind, she guided me through my issue and made sure I got through. Thank you

E baby solution
United States
7 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 9, 2024

Je remercie l'équipe de DSers pour leur précieuse aide et assistance. Merci Chloé.

Vashia Shop Ltd
United Kingdom
2 months using the app
DSers replied August 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2023

Lennon is kicking A$$ and taking names at dsers, 5 star service! This was my first time dealing with dsers service as ive just subscribed last week and let me just say Lennon has set the bar high as for what i expect when working with dsers in the future. I was so incredibly happy when Lennon jumped on the case promptly and effectively found the answers to all my issues. Thank You my friend for your help!

Chachski's
United States
9 months using the app
DSers replied November 23, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 11, 2024

Thanks to Chrissy's patience i resolved my problem very quickly. I have always been content with Dsers costumer service.

Swift Foot
Germany
9 months using the app
DSers replied April 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 6, 2024

Thank you Irene, you have helped resolve my issues, it did take some time but you stayed with me until it was successfully resolved. Many thanks Matt

Easy Reach Pro
Australia
11 months using the app
DSers replied March 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 28, 2024

Fantastic

RIK
Mauritius
10 months using the app
DSers replied July 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 29, 2024

SUCH a helpful agent assisted me through an issue I was facing and was very kind and patient. I highly recommend. THANK YOU

WWA Athletics
United States
About 1 year using the app
DSers replied March 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2024

I had trouble syncing my first Shopify order to DSers, but Selena from the support team was able to help me get the order synced very quickly. Excellent customer service!!

Physique&Fashion
United States
10 months using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2023

I've never had an excellent customer service experience! And I can't believe that I'm writing a review about it! Isla was truly helpful. And she stayed with me the whole time I was trying to troubleshoot my issue. Without her help, I wouldn't be able to fulfill my first orders! And also, I like the fact that there is an actual person on the other side, it's still unlike talking to bots! So definitely, I highly, highly recommend DSERS App!

Plesi
Germany
9 months using the app
DSers replied November 22, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 27, 2024

First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

PURCORIGINAL
United Kingdom
4 months using the app
DSers replied March 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team