Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 29, 2024

Irene was so helpful and we were able to solve the problem in a very short amount of time. Thank youu!

Rêveur
United States
3 months using the app
DSers replied May 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2024

Gostei muito do atendimento do Rfimp.

Hi Tech
Brazil
About 2 months using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2024

thank you, Vivian, for the best service
you are so good with me
thank you

4Season Attire
United Kingdom
6 months using the app
DSers replied May 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 6, 2024

Jully was very helpful and patient with our requests. We need more agents like Jully. She was prompt, always guiding through every request.

Thank you a lot!

Bliise
Spain
7 months using the app
DSers replied April 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Holly was very helpful and professional resolving my issue with DSERs fulfillment order process. You're awesome and made this a very easy process. Thank you! Everyone who has issues with Dsers should use this application to solve them.

DigitalDeals USA
United States
About 1 month using the app
DSers replied March 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 7, 2024

I had a problem regarding an order, and I had Alicia from customer service helping me on it. It took multiple tries and a lot of time, but Alicia was nothing but kind and serviceable the entire time. She really helped me out, and even showed me how to fix it so I know for next time. Again great service by Alicia, and I highly recommend.

SleepNyx
United States
3 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 8, 2024

Outstanding customer service! Lucy was able to help me with all my problems in a friendly manner. Thank you so much :)))

BlazeGrinder
United States
About 2 months using the app
DSers replied May 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 29, 2024

I am new to dropshipping. I placed an order which failed and started to panic. I then went to "chat" on DSers and they resolved all the issues and got the order placed for me! What a relief!

Shepherd Outdoors | Trusted Outdoor Gear Made for Adventure
United Kingdom
3 months using the app
DSers replied May 5, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Service de légende

SafeNest
United Kingdom
About 1 hour using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 6, 2024

mr. Rfimp was very kind

D'Las Shop
Brazil
2 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team