DSers‑AliExpress Dropshipping , 24,477 reviews

Isla was so helpful. Turned out I didn't even have an issue after she pointed something out to me. Chatting with her was so easy! Thanks so much!

Olivia, was very helpful, kind and nice in helping me. Alone I was taking too long to solve problems that with her I solved in an instant.
Thank you

The app is easy to use and a great platform to create an online store by bringing in the products from AliExpress.

Additionally I had a query which was quickly replied and answered by the chat support team member Lucy. Thanks Lucy for timely and quality replies.

Additionally, if some filters can be introduced like i was trying to edit the variants i had to select certain products on colour basis and the list was quite long, which was taking longer than it shold.

Un service support réactif ! Merci Selena :)

I recently encountered a perplexing log-in issue while trying to access my AliExpress account. Frustrated and unsure of how to proceed, I reached out to the support team at Dser, hoping for a prompt resolution. Little did I know that my interaction with Jenny, a member of their outstanding support team, would not only resolve my problem but also leave me thoroughly impressed.

From the moment I initiated contact, Jenny demonstrated exceptional professionalism and a genuine commitment to helping me. She was quick to respond to my query, understanding the urgency of the situation, and wasted no time in delving into the details of the issue at hand. Despite the complexities involved, Jenny remained patient and empathetic throughout our communication, which instantly put me at ease.

What truly set Jenny apart was her deep knowledge and expertise in troubleshooting log-in issues on AliExpress. She skillfully guided me through a step-by-step process, providing clear instructions and concise explanations along the way. Her instructions were easy to follow, and she anticipated potential roadblocks, proactively offering solutions before I could even voice my concerns.

Throughout our interaction, Jenny's unwavering dedication to customer satisfaction was evident. She stayed with me until the problem was completely resolved, never rushing the process or making me feel like just another ticket to close. Her exceptional problem-solving abilities and attention to detail ensured that I could access my AliExpress account seamlessly once again.

Jenny's excellent communication skills further contributed to the positive experience. She was responsive, respectful, and genuinely interested in ensuring that I understood each step of the troubleshooting process. Her friendly demeanor and willingness to go the extra mile instilled a sense of confidence and trust in the brand's support team.

Overall, my encounter with Jenny from Dser's support team was nothing short of exceptional. Her technical prowess, combined with her outstanding customer service skills, truly made a difference. Thanks to her efforts, I was able to regain access to my AliExpress account swiftly, preventing any further inconvenience.

I wholeheartedly recommend Jenny and the Dser support team to anyone in need of assistance. Their dedication, expertise, and commitment to resolving customer issues are commendable. I am grateful for their exemplary service and will undoubtedly turn to Dser's support team, and specifically Jenny, should I encounter any future challenges.

Thank you, Jenny, and thank you, Dser, for providing such an exceptional support experience. You have earned a loyal customer in me.

Thank you, Neva, great service!

I am very satisfied with DSers. Tony has helped me many times. He is very professional and very friendly. He found a solution for each of my questions and "problems". I can realy recommend DSers. Many thanks for everything to the team of Dsers and specially to Tony!

best regards Jenny

Excellent support. I really think I have a great droppshipping platform that I will continue working with.

I am truly grateful for the assistance I recently received from the DSERS team, especially from a member named Isla. From the outset of my contact, Isla showed not only professionalism but also a genuine commitment to understanding and addressing my queries about the platform. I was particularly impressed with his thorough approach: he not only clarified all of my doubts but also went the extra mile by sending me detailed photographs, some of them annotated, to ensure that every aspect was understood.

It's rare to find a professional who displays such zeal and dedication, making us feel that our concerns truly matter to them. I greatly enjoyed the service I received and sincerely believe that professionals like Isla, who put passion into their work, are essential to the success of any service.

I hope DSERS continues to value and recognize the excellent work of its members, especially Isla. I am thankful and satisfied!

Lily was very helpful and knowledgeable when I reached out for support. She expertly guided me to resolve my issue and it was all over in a jiffy. Thank you Lily.