Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 11, 2023

The best support help i had ever, went beyond solving my main problem but improving the overall system, Olivia, if you are seeing this, you are the best, quick response, great problem solving abilities. Saved my ass, you can count on her to solve anything. I'm exceptionally pleased with Olivia's work, better than Shopify support

The Capy
Lithuania
6 months using the app
DSers replied December 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2024

I was wondering how to fulfill my order on Dsers and contact the support line got Sherry. Really helpful, patient and understand easly what I need exactly. I am so happy. Thank you for your support and time.

Fashion Fusion Collection
United Kingdom
4 months using the app
DSers replied February 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 27, 2023

I recently had the pleasure of working with Sherry, and I cannot emphasize enough how instrumental her assistance was in resolving an order-related matter on our website. Sherry's responsiveness and dedication were truly commendable.

She not only facilitated the location and fulfillment of the order but also provided invaluable guidance on seamlessly incorporating additional features to enhance the functionality of our website. Sherry's expertise and patience were evident as she navigated through and addressed all my inquiries with diligence.

In summary, Sherry's support was pivotal, and I am immensely grateful for her professionalism and commitment to ensuring a positive customer experience.

Gold Drip by Lotto
United States
10 months using the app
DSers replied November 29, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 29, 2024

I had an exceptional experience chatting with Villanelle from Dsers customer service. They were extremely helpful and provided me with clear guidance to resolve my issue promptly. Their professionalism and dedication to customer satisfaction are truly commendable. Thank you, Villanelle, for your outstanding support!

Luxuryline.store
Canada
4 months using the app
DSers replied March 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 29, 2024

Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you

5 Stars!

Breathe O'clock
Australia
2 days using the app
DSers replied May 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 23, 2024

spoke to Jenny regarding my order and she was very pleasant and very helpful. It was a smooth process.

Go Chic
United Kingdom
10 months using the app
DSers replied April 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 16, 2024

"Colleen" from DSers support team, Thank you for your support!

My_Store
Sweden
11 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 12, 2024

I had an issue with my in-house products being forwarded to DSers, and I logged into support though messenger and was pleasantly surprised by Via's understanding of my issue. A few quick chat bubbles later and my issue is quickly resolved! Thanks again Via!

Higher Quality Tea
United States
10 months using the app
DSers replied February 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 11, 2024

Today I contacted DSers Support for some queries.... I was not expecting some warm response from them like so many other sites.... But "Villanelle " (advisor from DSers) proved me wrong.... she had complete info and very professionally addressed my all queries.... wish you best of luck.... keep up the good work.... God Speed

Luminova
United Kingdom
3 months using the app
DSers replied March 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

The Best Customer Service ever. Big thanks for the patience especially for Isla )) she is very pretty and cute. Wish you all the bests!!! Thank you very much!!

Bunny Baby Store
United States
4 months using the app
DSers replied April 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team