Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its user-friendly interface and extensive features, including bulk order processing, robust inventory management, and real-time order tracking. The app is praised for its full automation, streamlining operations from order processing to inventory management. Merchants appreciate the ease of importing and editing products. Exceptional customer support is also highlighted, with representatives known for their promptness, knowledge, and willingness to go the extra mile. It's seen as a reliable and efficient solution for anyone in the dropshipping space.

April 4, 2023

He was able to satisfactorily help me with the problems I had in my store. She was very clear and gave me the necessary tools, she was available for several hours to help me, very nice!!!

Purrfectostore
Peru
3 months using the app
DSers replied April 5, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 15, 2023

DSers customer care is always so helpful when I contact them. I spoke with a rep named Neva today and not only did she resolve my issues, she provided me with extra resources to help me out with my shop. I highly appreciate the DSers team! Thanks again.

LIFESTYLE UNLMTD
Canada
4 months using the app
DSers replied February 16, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 25, 2023

Clary helped me in all I asked about my order from shopify, fast and nice! thanks so much, have a nice day

fitness STYLE-off
France
11 months using the app
DSers replied February 26, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 17, 2023

I had a question i was trying to get figured out for days and was unable to solve it. I was encouraged to reach out to the dsers support chat to get my issue resolved. i was connected with Olivia and she really came through. she had excellent costumer service skills and she was able to resolve the issue so quickly! i would highly recommend and will definitely be reaching out again with any other questions or concerns.

lifenboho.com
United States
6 months using the app
DSers replied January 17, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2023

I would recommend this app because its easy to use and customer service is exceptional. Jessica went above and beyond helping me to place an order which I was having some problems doing. She was patient and her instructions were clear and easy to follow. Thank you Jessica !

Lit Waves
United States
6 months using the app
DSers replied February 16, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 21, 2023

Had a great experience. Faced an issue and Nephele provided the best support possible. Thank you Nephele.

Vividishop.com
Italy
Almost 2 years using the app
DSers replied February 26, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 26, 2023

Via from DSers was fantastic! I was able to get help with shipping set up, and was able to complete my first sale! Thank you so much for your help.

The Blade's Corner
United States
About 1 year using the app
DSers replied March 1, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 26, 2023

Irene, Your service is amazing, very quick, problem solving and very kind. Alot of customer support you feel rushed and a little panicked, but it is great with you. It's like you are just talking with your friend!

PMW Productions
Australia
3 months using the app
DSers replied April 26, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 9, 2023

Very good application : very easy to use and helpful. Also a great customer service done by Sherry :)

Adorable Joie
France
About 2 years using the app
DSers replied February 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2023

Excellent customer service! I am only new to this so the menu options were confusing at first. Sherry from customer service was very helpful. Clear instructions and friendly.

Fleeting Ink
Australia
10 months using the app
DSers replied January 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team