DSers‑AliExpress Dropshipping , 24,435 reviews

Selena did a very great job of helping me with my queries. I was answered straight up and I'm happy that I got to understand everything with just a short chat with her. Love the app overall.

I am truly grateful for the assistance I recently received from the DSERS team, especially from a member named Isla. From the outset of my contact, Isla showed not only professionalism but also a genuine commitment to understanding and addressing my queries about the platform. I was particularly impressed with his thorough approach: he not only clarified all of my doubts but also went the extra mile by sending me detailed photographs, some of them annotated, to ensure that every aspect was understood.

It's rare to find a professional who displays such zeal and dedication, making us feel that our concerns truly matter to them. I greatly enjoyed the service I received and sincerely believe that professionals like Isla, who put passion into their work, are essential to the success of any service.

I hope DSERS continues to value and recognize the excellent work of its members, especially Isla. I am thankful and satisfied!

I am very satisfied with DSers. Tony has helped me many times. He is very professional and very friendly. He found a solution for each of my questions and "problems". I can realy recommend DSers. Many thanks for everything to the team of Dsers and specially to Tony!

best regards Jenny

I recently had the pleasure of receiving assistance from Krystal at DSERS, and I must say that my experience was nothing short of outstanding. Krystal went above and beyond to help me resolve a small issue I was facing, and her level of support was truly remarkable.

First and foremost, I'd like to commend DSERS for developing such a useful and user-friendly app. From the moment I started using it, I found myself impressed by its intuitive interface and comprehensive features. It's evident that the developers put a lot of thought into creating an application that caters to the needs of its users.

However, what truly sets DSERS apart is the exceptional customer service provided by individuals like Krystal. When I encountered an issue, I reached out to their support team, and Krystal promptly responded to my inquiry. Her dedication and professionalism were evident from the start, as she patiently listened to my concerns and took the time to understand the problem fully.

Krystal's knowledge and expertise shone through as she guided me step by step through the resolution process. She demonstrated an impressive level of technical proficiency and a genuine willingness to assist me. Her explanations were clear and concise, making it easy for me to follow along and implement the necessary steps to overcome the issue.

What impressed me the most was Krystal's commitment to going the extra mile. She not only resolved my problem efficiently but also took the time to ensure that I fully understood the solution and provided helpful tips to avoid similar issues in the future. Her dedication to customer satisfaction was evident, and it left a lasting impression on me.

Overall, I couldn't be happier with my experience with Krystal from DSERS. The combination of their incredibly useful and user-friendly app with the exceptional support provided by individuals like Krystal elevates DSERS to a level of superiority in their field. I highly recommend DSERS to anyone seeking a reliable and efficient solution for their needs.

Thank you, Krystal, for your outstanding assistance and for being an invaluable part of DSERS' exceptional customer support team. Keep up the fantastic work!

Note: This review is based on my personal experience, and your mileage may vary.

This review goes out to NEVA, EDEN, CHRIS and RAPHAEL. These reps have made my business have a great start. They have made me look like an absolute PRO when I honestly don't know what I'm doing half of the time. These reps deserved to be promoted or get a pay raise or something because they are extremely professional and efficient. I wish I could hug them all at once! Thank you guys! My business would be dead in the water without you guys!

great support from sandy

5 STARS for Holly. Very friendly and clear explanation given without any issues. Proper and professional communication. Very much like it.

Thank you Holly.

Muito bom o atendimento da Isla. Tirou minhas dúvidas, ajudou-me a resolver o problema. Parabéns Isla. Muito obrigado

I recently encountered a perplexing log-in issue while trying to access my AliExpress account. Frustrated and unsure of how to proceed, I reached out to the support team at Dser, hoping for a prompt resolution. Little did I know that my interaction with Jenny, a member of their outstanding support team, would not only resolve my problem but also leave me thoroughly impressed.

From the moment I initiated contact, Jenny demonstrated exceptional professionalism and a genuine commitment to helping me. She was quick to respond to my query, understanding the urgency of the situation, and wasted no time in delving into the details of the issue at hand. Despite the complexities involved, Jenny remained patient and empathetic throughout our communication, which instantly put me at ease.

What truly set Jenny apart was her deep knowledge and expertise in troubleshooting log-in issues on AliExpress. She skillfully guided me through a step-by-step process, providing clear instructions and concise explanations along the way. Her instructions were easy to follow, and she anticipated potential roadblocks, proactively offering solutions before I could even voice my concerns.

Throughout our interaction, Jenny's unwavering dedication to customer satisfaction was evident. She stayed with me until the problem was completely resolved, never rushing the process or making me feel like just another ticket to close. Her exceptional problem-solving abilities and attention to detail ensured that I could access my AliExpress account seamlessly once again.

Jenny's excellent communication skills further contributed to the positive experience. She was responsive, respectful, and genuinely interested in ensuring that I understood each step of the troubleshooting process. Her friendly demeanor and willingness to go the extra mile instilled a sense of confidence and trust in the brand's support team.

Overall, my encounter with Jenny from Dser's support team was nothing short of exceptional. Her technical prowess, combined with her outstanding customer service skills, truly made a difference. Thanks to her efforts, I was able to regain access to my AliExpress account swiftly, preventing any further inconvenience.

I wholeheartedly recommend Jenny and the Dser support team to anyone in need of assistance. Their dedication, expertise, and commitment to resolving customer issues are commendable. I am grateful for their exemplary service and will undoubtedly turn to Dser's support team, and specifically Jenny, should I encounter any future challenges.

Thank you, Jenny, and thank you, Dser, for providing such an exceptional support experience. You have earned a loyal customer in me.

Recently ran into a bug on aliexpress and it would not let me sign into to my account or get access to DSers, so I couldn't add products to my store. I was very confused and mad when this happened. But thankfully when I email Dsers support team, a nice lady by the name of Irene patiently and kindly helped me solve my problem and got me back on my feet. I'm very thankful someone like her that was patient and kind was chosen to help me. Thank you so much!!