Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 19, 2024

needed help with the DSesrs app when i messaged costumer service and Vivian professionally answerd me fast and with great tutorial in a few minutes and saved me a real headach

zipLight
Israel
26 days using the app
DSers replied May 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 8, 2024

Fui atendida por Holly, o atendimento foi rápido e assertivo. Todas as dúvidas forma esclarecidas e prontamente solucionadas.
Tudo perfeito

My Store
United States
About 2 months using the app
DSers replied August 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 12, 2024

servicio muy rapido...el agente isak ha sido extremadamente amable y eficiente, todo un profesional.

ArtCover
Spain
About 1 month using the app
DSers replied August 13, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2023

The app is very good but the customer service is better. I had a very kind support from a person named Jully, whom was very patient and helped me with more than I iniciated to ask at first! Thank you again Jully!

Astral Aromen
Germany
Over 1 year using the app
DSers replied November 22, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Aimee was very helpfull with every thing i needed 5 star service and went above and beyond to help me

On my game
United Kingdom
6 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 11, 2024

We are really happy with DSer services. Best platform to work with.
Highly recommended.

Footware
United States
8 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 5, 2024

I am very new to dropshipping and AliExpress. There is so much information for me to learn and I have a lot of questions. Vivian was a big help! All my questions were answered quickly and clearly explained. So far I am happy with my experience.

Patchouli and Perfume
United States
About 2 months using the app
DSers replied April 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Vivian Helped me within 5 mins with my issue! Best and Fastest service ever!

Polveto
Greece
4 months using the app
DSers replied May 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Application efficace et bon service client. Merci Isak pour ton service efficace

Comfipack
France
About 2 months using the app
DSers replied June 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 30, 2023

DSers has been a total lifesaver for my Shopify store! Handling orders has never been smoother, and I love how easy it is to process a bunch at once. But what really blew me away was the awesome support from Lily. I hit a few bumps during setup, and Lily was there, patient as can be, walking me through everything. Her friendly vibe and genuine willingness to help made the whole experience way less stressful. I highly recommend this app!

Postiware
Bulgaria
2 months using the app
DSers replied January 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team