Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 9, 2024

I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!

zencircle
United States
27 days using the app
DSers replied March 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 4, 2024

Generous and fast service. Highly recommend our representative was sherry

Pino Fashion
Israel
About 1 year using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2024

thank you, Vivian, for the best service
you are so good with me
thank you

4Season Attire
United Kingdom
6 months using the app
DSers replied May 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 3, 2024

Ola gostaria de agradece o suporte dado pela Krystal da Dsers. me ajudo de mais. e rapido. estava quase desistindo da dsers. mais ai ela me ajudou teve paciencia de me explica e me forneceu um agente muito rapido. parabens.

Loja Yunis
Brazil
Over 1 year using the app
DSers replied June 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 15, 2024

Lucy me fez um ótimo atendimento. Estou bastante satisfeita.

Ofertas Tops pra Vc!
Brazil
26 days using the app
DSers replied July 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 24, 2024

Thanks to Wendy! I was having problems with fulfilling my orders since the last 3 days but finally today my issue was resolved
Wendy has been helping me since 2 hours straight and helping me patiently by every step.
I am very happy with their 24/7 chat service.

DICo
Germany
4 months using the app
DSers replied February 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 14, 2024

Selena was awesome! She was so helpful to solved my problem as fast as she can. Thank you!

Benzbae
Malaysia
About 1 month using the app
DSers replied May 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 1, 2024

I recently had the pleasure of interacting with Vivian, and I must say, the experience was nothing short of exceptional. Vivian's promptness in addressing my inquiries was truly remarkable. From the moment I reached out with my questions, Vivian wasted no time in providing thorough and insightful responses, ensuring that I received the information I needed in a timely manner.

Abbose
Australia
7 months using the app
DSers replied April 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 26, 2024

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ..

My Unpack
United Kingdom
29 days using the app
DSers replied April 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2024

Très bonne application, un indispensable pour votre boutique Shopify, un gain de temps phénoménal, support client instantané, merci Sherry c'est impressionnant.

saint.
France
24 days using the app
DSers replied June 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team