Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 5, 2023

Really fast help, to fix the problem I had. Joi did an excellent job and didn't disappoint when I reached out to get help. Thanks a lot Joi, keep up the good work! :)

www.happypawboxes.com
Denmark
About 1 year using the app
DSers replied June 5, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2023

Nice service.
Quick feedback for my questions and fast help and explaination in chat :)

Okay-Shop
Slovakia
4 months using the app
DSers replied October 28, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Atendimento nota 10 estava com muitas duvidas até q entrei em contato com o suporte e fui atendido super bem pela Sherry me deu todo suporte e atencão meus parabens

DropFleet
Brazil
2 days using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 11, 2024

sim foi otimo o atendimento de imediato parabens

blackdimon.com
Brazil
3 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 1, 2023

Lennon the best!

ELVA Custom Watch
Italy
3 months using the app
DSers replied December 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 26, 2023

Je viens de terminer une discussion avec Emma concernant un problème que j'ai rencontré lors du passage de ma commande. Elle a été très sympathique, a répondu et résolu le problème rapidement. De plus, elle a pris le temps de me montrer comment je pourrais procéder à l'avenir, sur ma demande, pour éviter que cela se reproduise. Ce n'est pas la première fois que je contacte le service client ; ils répondent vite et l'équipe offre un excellent support.

BBChoupette
Canada
5 months using the app
DSers replied October 28, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Wendy helped me out tremendously, very good support and a great look for DSers. Extremely good customer support experience, everything was resolved quickly and without any issues.

Thank you Wendy

Petplayground
Belgium
11 months using the app
DSers replied August 1, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 23, 2023

Olivia was most helpful!! She was so sweet and patient with me and my questions! She made it seem so easy. And she taught me how to do a couple things so hopefully I won’t need help again with those tasks.

Trendy Gizmoz
United States
About 1 year using the app
DSers replied June 27, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2023

I spent almost 2 days trying to figure out how to fix an order failure and the incredible, awesome, amazingly efficient Zoe came to my rescue and found the problem in like 2 minutes. Any time I have reached out they have my back

Garden Of EDM
United States
About 1 year using the app
DSers replied May 10, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 1, 2023

Isak helped me this evening with my shopify inventory questions. Isak was helpful, resourceful and knowledgeable and friendly. Great experience getting on-line help, would definitely use DSers help again.
Thanks!!!

Garnet Frog
United States
12 months using the app
DSers replied May 2, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team