Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 13, 2024

I had trouble with mapping the product for one of the orders and chatted with Raphael who was exceedingly helpful. He sent me the screenshot with all I had to do. He even offered to do it for me. Great first experience! Thanks again!

Crescentique
Canada
About 2 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Im glad Isak took my chat, helped me on everything i need it and provide me a 5 star quality service, patient, he listen and answer every silly question i had, and help me to fix my problems.

Snuggle Bundle Shop
United States
8 months using the app
DSers replied March 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 2, 2023

Just have to share my experience with DSers Support.
Had an urgent matter ad got the whole issue resolved within minutes.!
You guys are great!

Oneshop Nordic
Sweden
11 months using the app
DSers replied December 3, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 25, 2024

Today, I had the pleasure of receiving exceptional customer support from Myra at DSERS. Their assistance was prompt, courteous, and incredibly helpful. Myra went above and beyond to address my concerns and ensure that I had a smooth experience.

Spartan Strive
Australia
7 months using the app
DSers replied April 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 20, 2024

I ran into so many issues when setting up my first product with AliExrpess on DSers. I spent hours trying to figure out how to fix it on YouTube and Google, until I contacted the support in DSers. Vivian was so helpful! She helped me solve all the issues so patiently and waited until I helped my client fulfill the first transaction! It really saved my day! Best service I've ever had! 5 stars!

Behavior SciAnts
Canada
3 months using the app
DSers replied January 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 10, 2024

I was attended to by Sylvia, who provided incredible customer service! I had a problem with a product and she helped me very quickly. She had a lot of patience to explain and help me, she showed a lot of professionalism and dedication to customer service! she solved my problem very quickly! I am very grateful and satisfied with support and especially Sylvia! thanks!

Four Paws Love Store
Brazil
8 months using the app
DSers replied February 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 21, 2024

Je suis satisfait du service d'aide par mail notamment avec le vendeur rin.

Harmonic Lights
France
4 months using the app
DSers replied May 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 29, 2024

Excellent travail Maria vraiment adorable merci beaucoup pour ton soutien

Boutique Ecom
France
About 23 hours using the app
DSers replied August 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 4, 2024

I'm extremely grateful for the outstanding assistance I received from Adel. She not only promptly resolved my issue but also went above and beyond by providing additional information and clear guidance through screenshots. Adel's expertise and willingness to share shortcuts significantly improved my experience, making tasks much more manageable. I want to express my sincere appreciation for her exceptional support, which has truly made a positive impact. Thank you, Adel!

#brownfits
Australia
4 months using the app
DSers replied February 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 6, 2024

I had wonderful help from Irene. She was attentive, managed to understand my problem and brought me the solution in minutes. What's more, she taught me something I didn't even know I would have to do; Irene was very helpful and cordial. Thank you very much irene

Ponto de Chegada
Brazil
6 months using the app
DSers replied February 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team