Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 8, 2024

Thanks to Olivia she was very helpful...excellent service and quick solution

Astronaut Journey Projector
Saudi Arabia
About 2 months using the app
DSers replied May 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2024

Colleen was so quick helping me and my problem was solved instantly. Perfect app and customer service.

Antikora
Spain
29 days using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2024

Had 2 issues I needed help with. Selena who was in charge of support made it super easy and quick to get to the bottom of my issues. Even taking screenshots etc to make sure fully understood.

Super helpful and informative! Thank you again Selena!

WhatDNook
Malta
4 months using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 4, 2024

I don't usually review apps, but I have to say that the support I've received from DSers has been exceptional. Holly has been extremely helpful in helping me migrate my store mapping and is always at hand to assist with any issues I have. I cannot recommend enough! Thank you

Strapsquatch
United Kingdom
3 months using the app
DSers replied February 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 20, 2024

Realizei minha primeira venda no drop e ainda estava um pouco perdido no que deveria fazer. Abri um chamado e fui atendido rápidamente pela Blanca que me prestou um ótimo suporte! Em questão de minutos resolveu meu problema.

Geek Guys Promoções
Brazil
About 1 month using the app
DSers replied June 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 23, 2024

Selena in the Customer service chat was amazing! She helped me remap a supplier in a matter of minutes. THANK YOU!

2/23/24-Lennon in the Customer service chat was also AMAZING! He helped me find where to edit my "Compare To" pricing in Shopify (after import from DSers). Next time I'm going to the chat 1st - I wasted an hour searching online for the answer without success. Lennnon helped me fix it within a few minutes. KUDOS!

Tell It With Gifts
United States
3 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 21, 2024

A big thank you to Blanca for her professionalism and extraordinary responsiveness ! Her assistance has been invaluable to me !

Carplay Accessory
France
2 months using the app
DSers replied May 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 24, 2024

Emma worked fast and diligently. Thanks!

Luna Marvels LLC
United States
4 months using the app
DSers replied May 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2024

I have been agonizing with one problem for a long time, my store was hanging and not working. When I asked for help, my issue was solved in just a few minutes! Thank you for your prompt help

UV VACUUM CLEANER
United States
4 months using the app
DSers replied January 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 23, 2024

i needed help with some shipping and payment stuff and Olivia helped me do that she was very kind and knowledgeable. thank you Olivia for your help.

Naughty Toyz
United States
About 2 months using the app
DSers replied April 25, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team