Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 7, 2023

Eden was very patient with me, walked me through step by step and and was very thorough with the information. Thank you for being so kind and helpful.

RoyalLegendsCo
United States
About 1 year using the app
DSers replied August 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 3, 2023

HOLLY GAVE WONDERFUL COSTERMER SERVICE

Easify
United States
4 months using the app
DSers replied December 5, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 15, 2023

I had a problem with my supplier management. Despite the notification that theyre are very busy, i was helped within a few hours! Good customer service, thank you!

Modiva
Netherlands
2 months using the app
DSers replied September 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2023

Irene, from the DSers support team, was a transparent person that helped me to understand this app, she was quick, honest, and open minded.

LittlePrincessWorld
United States
About 2 months using the app
DSers replied October 9, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 24, 2023

Tiffany helped me whit all i needed. She is awesome!

Comprei num Click
Brazil
About 2 months using the app
DSers replied October 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 8, 2023

I'm new and I had a problem, but live chat assistant Alicia was super fast to respond and really straight forward with what I had to do to resolve that issue. Really happy!

Autovizier
Lithuania
9 months using the app
DSers replied May 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2023

DSers is being very helpful since i started with my store. Good app with clear instructions about what to do. Also their support is being great.

Serenity Importados
Brazil
3 months using the app
DSers replied August 15, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 4, 2023

Isak helped me with what i needed and looking forward to get help from him again! Very professional.

Rollomy Shop
Iceland
12 months using the app
DSers replied May 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 4, 2023

Extremely helpful with my enquiry and very fast responses. Helped me with every bit I needed help with would highly recommend

FitFinityHQ
United Kingdom
5 months using the app
DSers replied August 6, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 6, 2023

I would like to express my sincere gratitude for the excellent support that the attendant Bruna gave me sincerely regarding the problem she encountered when using her application. Her team was incredibly responsive and efficient in helping me resolve the issue, and I couldn't be more grateful for her dedication to customer satisfaction.

It's refreshing to know that there are companies like Dsears that prioritize their users' needs and are willing to go the extra mile to ensure a positive experience. Your efforts have not gone unnoticed and I certainly look forward to recommending your app to anyone in need of a reliable and easy-to-use platform.

Thank you again for your excellent service and for creating such a fantastic app. Keep up the excellent work!

Quintal Outlet
Brazil
3 months using the app
DSers replied May 7, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team