Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

April 4, 2023

He was able to satisfactorily help me with the problems I had in my store. She was very clear and gave me the necessary tools, she was available for several hours to help me, very nice!!!

Purrfectostore
Peru
3 months using the app
DSers replied April 5, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 28, 2023

I have found DSers-AliExpress very helpful in sorting out my issues. They were prompt, knowledgeable and courteous.

Mila's Cove
Australia
Over 2 years using the app
DSers replied July 31, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 3, 2024

The whole experience is smooth and hassle-free. Selena's customer service is top-notch!

Fluffy Wanders™
United Kingdom
DSers replied March 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 21, 2023

I just started using DSers and obviously have a lot to learn and many questions. The DSers support team is always there for me to help solve any of my issues. Thank you very much.

PretzelCommerce
Switzerland
About 2 months using the app
DSers replied July 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 30, 2023

Lena served me today she was very help full she is the best she was fast also
when i explain the problem she know right a way she fix it
thanks Lena

Out Source Jewelry
Canada
5 months using the app
DSers replied March 31, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 6, 2023

Neva was able to assist me very quickly and my question was resolved.
I hope the next time I need support I will get Neva

SmallElectronicsStore.com
United States
About 1 year using the app
DSers replied April 9, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 11, 2023

Thanks Minne, you help me so a lot! I feel very satisfied! I've issues to understand how it works, but the support is excellent!

Holborn
Brazil
11 months using the app
DSers replied May 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Chrissy has been very helpful! Thank you very much!

Moseles
Singapore
DSers replied March 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 2, 2023

The service was of a very high standard, they helped me resolve any issues very quickly。The functions are also very convenient

PoshPaws
United States
9 months using the app
DSers replied April 2, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 7, 2023

Awesome free app for fulfillment with a great customer service! I had some questions and concerns about some orders that I had to fulfill and Serein from support was quick to help me and he did it with a smile! Always a great experience with DSers.

Serenis
Canada
3 months using the app
DSers replied July 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team