Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 2, 2021

Nice customer service, Catalina offered an efficient solution.
I t's the 3rd time I reach out for their customer service and I am not disappointed

Goku Shop
France
Almost 4 years using the app
DSers replied November 2, 2021

Hi Goku Shop,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2021

Excellent customer service - very responsive and fast turnaround when fixing problems. Very impressed!

Esmile
Australia
Almost 4 years using the app
DSers replied April 19, 2021

Hi Esmile,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2023

Customer service is absolutely unmatched! They went above and beyond to help me with an issue I've been having. Could not recommend this enough.

Milky Way Emporium
Canada
Almost 4 years using the app
DSers replied February 26, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Sally from Dsers was so helpful! I had no idea what I was doing and by the end of our conversation, I understood everything I needed to know and was able to fulfill orders. She was also very nice and patient. Such a great help!

Katherine's Place
United States
10 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

Amazing app and amazing support !
Especially from Villanelle.
I recommand everyone to take this app :)

Espace-Fit
Canada
6 months using the app
DSers replied April 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 4, 2020

Very useful app and i would say essential when you run a business with Ali. However it would be even better if they would provide better tools to organize all your products because when you have a lot it starts to be messy and difficult to find a particular good among all of them.

T.A. DEFENSE
France
Almost 4 years using the app
DSers replied December 6, 2020

Hi T.A. DEFENSE,

We really appreciate your review of our App. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 30, 2021

It is a great application, fast and agile in order processing, I am very satisfied with the features

A Mega Oferta
Brazil
Almost 4 years using the app
DSers replied March 30, 2021

Hi A Mega Oferta,

We really appreciate your review of DSers about our features. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Via was a sweet heart!

Knitzy
United Kingdom
2 months using the app
April 10, 2024

obrigado pelo atendimento vc me ajudou bastante

loja manutechstore.com.br
Brazil
7 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Fantastic service! Ive used the chat a few times to get me out of a pickle. The staff are amazing! Isla helped me the last time and was so proffessional, quick to respond and solved my problem in a flash. Thank you DSERS make sure you give ISLA a bonus!

Oceans Optics
United Kingdom
4 months using the app
DSers replied April 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team