Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 26, 2024

I have multiple problems on Dser and Sandy was the one who helped me solve them. Quick and efficient.

Everglen
Australia
28 days using the app
DSers replied April 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 20, 2024

I have been using the app for the last few years and it's really the best app out there for fulfilling orders, today I had a few problems but Wendy helped me within 1 minute so everything is fixed now! Great customer support!

Alvicia
Netherlands
3 months using the app
DSers replied February 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 2, 2024

Holly gave excellent answers to all my question. She responded quickly and knows exactly what to do.

My Store
United States
2 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Great support from Emma today, thank you.

Planet Gates
Luxembourg
Almost 3 years using the app
DSers replied April 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 21, 2024

i was having a problem with my aliexpress "supplier optimizer" feature it wasnt working and in seconds eden helped me out and found an alternative way better than other suppliers customer service happy with eden's service

Allgoods
Canada
About 1 month using the app
DSers replied January 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Had a question and support helped me very fast!

Sushi-Thuis
Belgium
About 1 month using the app
DSers replied May 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 20, 2024

Lennon was very patient and supportive throughout our interaction. I was a bit stressed with making some changes related to fulfillment but he eased my fears and resolved the issue.
Thank you so much, Lennon!!!

Baytok
Canada
8 months using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Thank you to Sandy for the very quick and easy response to helping sort out what I needed.
Thank you

All Seasons Leggings
Australia
5 days using the app
DSers replied May 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 7, 2024

the support that the given to a new beginners are awesome thanks you so much for the help . I'm one of happy shopify beginners.

ClothesTeamkatogether
Australia
About 2 months using the app
DSers replied April 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 26, 2023

DSers has been my go-to for handling orders on Shopify, and importing products! And when I made a mistake, Sandy from DSers support was my hero.

Sandy, thank you for your quick and helpful support. DSers with there assistance are really great !

Glowéa
France
5 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team