Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 29, 2023

I was Hesitant to ask for help via email but im so glad i asked for help. I had the greatest support representative named LENA that knew everything that i had to do to fix my problem. She honestly can be called the support Expert the way she executed my problem i had with fulfilments. Thank You again LENA you made my day run smoother.

Quite comfy
United States
About 2 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Communication with Marry was the best experience of my life! The support was at the highest level! Throughout the conversation, I felt that they sincerely wanted to help me solve my problem. It was just wonderful and I want to express my gratitude to Dsers for Marry ☺️

Doggie world
United States
2 months using the app
DSers replied April 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 22, 2024

Very quick customer service from Isak, he got my problem figured out super quick. Highly recommend

AIRPACK™
United States
3 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 9, 2024

Sandy answered within a few minutes. It was very helpful. Thanks!

Gesunde-Beine
Germany
About 1 year using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 12, 2024

I have trouble to reconnect my account and place my orders, Lucia was really helpful, she guide me to all the processes to fixed it.

Cotidianostore
Brazil
12 months using the app
DSers replied March 13, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 7, 2024

Rita provided top notch support. 5 stars all day long!

Brewtoria Coffee
United States
Over 1 year using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 26, 2023

I am writing this comment to thank Emma, who is helping me to make my order successful. I'll be waiting for the technology team's response, but thank you in advance for your help.

Density Store
Brazil
About 1 year using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 29, 2024

I've had the upmost pleasant experience with DSers customer service today and I must say the have gone above and beyond all my expectations, usually when dealing with customer service the employee tries to provide excuses or fix your issue just to end there interaction with the customer, so I am happy to state that my experience today with DSers customer care representative Rfimp was nothing short of spectacular! not only did he provide me with answers regarding my inquiry, he also provided a full on explanation with screen shots and also provided me with some guidance outside of his service. highly highly recommended.

Jedlee
Saudi Arabia
19 days using the app
DSers replied March 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 2, 2024

Very very satisfied and happy with the customer service rep, Blanca, who helped me today. Blanca was able to quickly understand my problem and provide a solution that wouldve otherwise caused me a lot of manual work and liabilities (PayPal tracking orders & charge backs). Def recommend the app itself so far

Alouros
United States
18 days using the app
DSers replied April 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 10, 2023

Thank you very much ''Lucia'' for helping me to better understand how it works.

You did a professional job.

you would give me much more than 5 stars.

Boutique Miss-Yza
Canada
3 months using the app
DSers replied December 12, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team