Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 28, 2024

I'm new to dropshipping, but the service I received today by Sandy was exceptional.
Quick to answer, precise and in no time.
So, thanks a lot Sandy!

I was very satisfied with your service.

XE1GIT - TIENDA PARA RADIOAFICIONADOS
Mexico
8 months using the app
DSers replied January 30, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 25, 2024

Lennon from customer service was very nice and helped me solve the problem quickly.. Thank you very much Lennon highly recommends the app thanks to him.

mehmifal_ad_habait
Israel
4 months using the app
DSers replied February 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 29, 2024

Great support from Tiffany, who helped me with easy to understand instructions.

Poison Arrow Retro
Australia
6 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.

Yoopick
United States
25 days using the app
DSers replied April 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Being brand new at this, first time on this platform they were very patient and understanding as well as guided me through the whole process of solving my issue!

DiscoveryImagined
United States
2 months using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 17, 2023

Great app, great service and support by Olivia which help me fix couple of isuues in my acoount, well done!

Loro Vanno
Israel
7 months using the app
DSers replied December 18, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 1, 2024

Great help when you need it, i was stuck on my first orders and they helped through the whole process patiently as im not techy

RareGleam Jewellery
United States
About 2 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 21, 2024

thank you for your help, you always make my job much easier :)

Tiny Wonders
Netherlands
7 months using the app
DSers replied January 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 23, 2023

Emma, the support officer, efficiently resolved my issue with Dser to AliExpress. Her assistance was both quick and easy to comprehend. Thanks once again for your help.

SJJ PLUSH
Australia
12 months using the app
DSers replied January 3, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 30, 2023

i had the pleasure of working with Krystal today and she helped with anything I needed. Very professional and I am absolutely satisfied with her support. Give her a pay rise!!!

Lifestyle Abode
Australia
7 months using the app
DSers replied December 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team