Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 15, 2024

Wendy helped me so quickly and so efficiently, I didn't knew we could link multiple AliExpress accounts to the same Dsers account. Thank you for the quick response.

Éco Pure
France
3 months using the app
DSers replied March 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 22, 2024

For Lucia's service on the product limit, it's great.

Noveldale
United Kingdom
Almost 2 years using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 6, 2024

The Customer service was excellent they reached me and sorted out all of my issues really it was excellent to talk to them and i ll always refer other sellers to prefer Dser's indeed they are very excellent

CNS Shopping
Türkiye
2 months using the app
DSers replied April 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Customer service is brilliant through their online chat. Spoke to Sandy, who helped and sorted out all my issues within 5 mins.

Dropship Saver
United Kingdom
7 months using the app
DSers replied January 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 27, 2024

The support service is absolutely amazing and they always try as much as they can to help you.
Thank you so much Olivia and Alice for helping me out today.❤️

superior-experience
United States
6 months using the app
DSers replied March 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

My problem was solved by Ralla. Excellent service, very fast and accurate. I recommend.

RUBY EXPRESS
Brazil
7 months using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 16, 2024

Alice was very helpfull and she provide exelent service

Marrakech Deals
United States
3 months using the app
DSers replied May 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Fui muito bem atendida pela Via. Atendimento maravilho, onde me ajudou a resolver o meu problema.

Tali Shopee
Brazil
2 months using the app
DSers replied June 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 22, 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
France
About 2 months using the app
DSers replied January 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 17, 2024

I love DSers and Blanca was very helpful! She assisted me with my very first order and I am so grateful for it! I'm looking forward to continuing to use DSers and learn more along the way. I feel confident now knowing that I have support whenever I have any kind of concerns. Thank you again Blanca!!❤️

Juel West
United States
About 1 month using the app
DSers replied January 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team