Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 13, 2023

Jully has been so helpful and kind! Guided me through step by step on what I was struggling with. I’m thankful I got everything fixed and up to date!

Diva Luxe
United Kingdom
5 months using the app
DSers replied December 14, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 5, 2024

DSers customer service from Selena helped me a lot, fast and effective work of her is beautiful.

PocketSphere
Russia
4 months using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2023

I would love to thank Alice for helping me with my mapping issues. She was very patient and understanding with me and helped walk me through the process to the solution. Without her I would still be stuck. Thankyou Alice

Carson’s Corner
Canada
6 months using the app
DSers replied November 23, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 19, 2024

Actually a really good app. I wish it had more of the items on AlieExpress but it has a lot and is really easy to use. Best part is the customer service is always helpful and available. Had a very helpful representative named Wendy today. Thanks again!

Tip: Don't delete your products after you import them. You'll likely need it again.

Merchix
United States
3 months using the app
DSers replied March 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 2, 2024

Je suis pleinement satisfait du service fourni par Wendy et DSers. Leur assistance a été extrêmement utile et je recommande vivement leur service à tous ceux qui cherchent une solution de traitement des commandes efficace et fiable."

emmarket
France
6 months using the app
DSers replied June 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

My problem was solved by Ralla. Excellent service, very fast and accurate. I recommend.

RUBY EXPRESS
Brazil
7 months using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 1, 2024

The support team(Irene) have very fast response near real-time.
This help me a lot

BLVCKROMEO
Thailand
About 2 months using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 26, 2024

Un grand merci à Villanelle pour son efficacité et sa réactivité !

Arche de mariage
France
About 2 months using the app
DSers replied July 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 17, 2024

Great App. Awesome Customer service

Mommy & Lino's Closet
United States
3 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 21, 2024

I had the service from Wendy and i have to say that it is really good and helpful. And I also appreciate that they respond immediately.

AQUAFLAT
Germany
4 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team