Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 21, 2024

Wendy was very kind and helpful, she fixed my problem immediately! Thank you

Hathor's Jewels & Accessories
United States
Over 1 year using the app
DSers replied February 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

very good, the guy helped me solve my issue , very competent, available.

Imagine See
France
About 2 months using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 29, 2023

As a representative of klassyx store I'm very happy and satisfied with the Dsers customers services dispensed to us this morning.
Krystal was very helpful and had and great knowledge to identify the problem we had and sorted it out very quickly.
Thank you Krystal .

Klassyx
United Kingdom
5 months using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 17, 2023

Sandy did a great job helping me fix a little problem that was preventing me with my fulfillment! Thank you Sandy!

Floark
United States
7 months using the app
DSers replied December 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 13, 2023

Not only has this app saved me so much time by syncing my dropshipping orders, but I am so impressed with the customer service. Today Lily helped me with a question and was so quick to reply & very clear & helpful. Top notch service & support!

Designer Dog Clothes
United States
4 months using the app
DSers replied December 17, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 16, 2024

Great support from Villanelle!! very kind

neueSeason
Germany
About 2 months using the app
DSers replied May 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 6, 2024

Aimee is the best. he/she made my day easy helping me and i really recommend Aimee. thank you so much

West Coast
Australia
10 months using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 5, 2024

I had a issue but Sally she help me a lot and very quick responding.

Kmr94
Netherlands
7 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Neva was very helpful to me this afternoon. Shel help to to solve my issue very she was patient with me and works fast and effectively. She is good at what she does. Thank you
VM

My Store
United States
7 months using the app
DSers replied January 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

I was having problems with some orders not accepting payments and being closed. The associate Eden was an absolute help with guiding and helping me resolve the issues I was facing. Eden provided kind and fast service!

My Type Of Jones
United States
8 months using the app
DSers replied December 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team