Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 8, 2023

Irene responded very quickly and was knowledgeable. I truly appreciate the support I got. 10 out of 5 stars if I can give 10!

Magicules
United States
8 months using the app
DSers replied December 11, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 20, 2024

I will rate Myra 5 stars. I was chatting with another agent who was not responding to my questions. Myra came into the chat quickly clarified some answers to my previous questions. As well Myra was able to efficiently provide resolution-based answers for the remaining questions. Myra deserves 5 stars she is very knowledgeable and is a true asset to Dser.

Joe Rita Pet Supply
United States
4 months using the app
DSers replied November 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 7, 2024

“Raphael”, was great at helping me to resolve my issue with pushing products onto my shopify store. He provided step-by-step guidance and instructions.

EXCELLENT WORK!!

2 Fabulous Pair
United States
7 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 30, 2024

Had an bug with my store, It was Irene who helped me. Fast response, helpful, she has it all

JustLockets
Vietnam
2 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 19, 2024

Selena was very helpful and greatly helped me to understand my issue. and then she provided support.

Your Baby Buy
Australia
5 months using the app
DSers replied February 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 29, 2024

vivian is nice and fast good service

DUSK
Canada
About 5 hours using the app
DSers replied June 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Collaborating with our top-notch support team, I received prompt assistance in under one minute. Many thanks to Marshall for providing exceptional help.

CandiasShop
United States
11 months using the app
DSers replied January 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 8, 2024

Thank you Vivian, I appreciate your help excellent customer service.

StirringCo
United Kingdom
About 1 year using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 5, 2024

I am very impressed with the app and their support, very nice to talk to and friendly answered all my questions and helped me I recommend to everyone!

ZoomTech
United States
11 days using the app
DSers replied May 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 24, 2024

Great service. Wendy helped me with the issue. The response was really fast and Wendy is very professional.

SAROVR
Canada
29 days using the app
DSers replied April 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team