DSers‑AliExpress Dropshipping

I called the Help Chat for a couple of reasons. The accounts I have with Dsers and Aliexpress were required my authorization so the platform Dsers could update their records/files. Whatever the computer threw at me I was not coming out favorably. I needed help so I got on the chat line with KIMI from Dsers and from there she helped me get my account back to the proper setup needed and answered most of my ion Questions in and around the Dsers and Aliexpress. I had one other experience on this help chat line and found no issues with the tech helping me then. I felt that it was a successful encounter then and same with now. I would have liked to have a bit more time today so I could get all of questions answered but it was not in the cards for me. These lines can be a tad bit slow so I thought the connection needed a bit more speed. At the end of the day still questions remain unanswered but I am confident the information I needed will find its way to me.

I've had a great experience using the DSers app for my Shopify store. It makes order fulfillment super easy and efficient. Special thanks to Lucy from the support team — she was incredibly helpful, quick to respond, and made the whole setup process smooth. Highly recommend DSers if you're looking to streamline your dropshipping business!

I was assisted by Zico who helped me a lot to solve a problem I was having where Dsers was not synchronizing with my store. Now everything is working properly thanks to his excellent service.

I was assisted by Neva, who patiently and professionally helped me solve a specific issue with order processing. Truly impressed with the support fast, human, and effective. Thank you, DSers team, for genuinely caring about your users!

Dear DSers Team,
I just wanted to take a moment to thank you for your amazing support and assistance. Your team has been incredibly helpful, and I truly appreciate the fast, friendly, and professional way you handled my request.
It’s always a pleasure working with a platform that truly values its users. Keep up the great work – you're doing an excellent job!
Looking forward to continuing our collaboration.
Warm regards.

Aurora: A Standout Team Member at DSers!
Working with Aurora has been an absolute game-changer! Her expertise, dedication, and responsiveness make the DSers experience seamless and stress-free. Whether it's answering questions, troubleshooting issues, or providing valuable insights, Aurora goes above and beyond to ensure every user feels supported.
Her professionalism and deep knowledge of the platform make her an invaluable asset to DSers. She doesn't just solve problems—she anticipates needs, offering proactive solutions that enhance the entire dropshipping workflow. With Aurora on the team, DSers truly sets a new standard for customer care and efficiency.
Highly recommend reaching out to Aurora if you ever need assistance—she’s simply the best!

I had an issue connecting my DSers account with AliExpress, and Aurora provided outstanding assistance. She was patient, knowledgeable, and resolved everything quickly. Her support made a stressful situation much easier. Thank you, Aurora!

Amazing App & Outstanding Support!

DSers has completely transformed the way I manage my dropshipping business. It’s fast, reliable, and packed with features that save me a ton of time—especially when it comes to bulk ordering and product mapping. The user interface is super intuitive, and the integration with Shopify works flawlessly.

A special shout-out to Chloe from the support team—she was incredibly helpful, patient, and quick to respond. Thanks to her, I was able to solve my issue in no time. It’s rare to find such dedicated customer service these days!

Highly recommend DSers to anyone serious about growing their dropshipping store!

I'm really impressed with DSers support! The online chat is fast, professional, and super helpful — I always get clear answers in real time. The platform itself is well-designed, fully automated, and very easy to understand, even for beginners. It truly saves time and simplifies order management. Highly recommended!

Incrível, sempre usei o Dsers e é a melhor plataforma para processamento de pedidos, e quando surge problemas, eles estão prontos para te ajudar a solucionar qualquer problema, independente do horário.