Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 9, 2021

Dsers changed for the best how I process and fulfill orders on my store. Could come back with the option to edit the number of items of the order, but other than that, it´s perfect.

Delina
Brazil
About 2 years using the app
DSers replied January 10, 2021

Hi Delina,

We really appreciate your review of our App. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop features that will help increase the efficiency of dropshipping. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 23, 2023

No words to describe what Serein (from Dsers) has done for me. I had a customer waiting for my answer to a problem that had occurred with her order and I didn't know what was happening. Serein was online with me and showed me the way to make one more customer happy. Thank you very much indeed, Serein. You are the best!

vamdashop.com
Brazil
About 2 years using the app
DSers replied September 25, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 16, 2024

Merci beaucoup, Madame Blanca, pour votre réactivité et votre efficacité dans vos réponses. Vous êtes vraiment excellente !

blaidnor
United Kingdom
10 months using the app
DSers replied March 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 20, 2022

Nephele fixed my issue first time and quickly. Thanks boss man. DSers has upgraded over the years to be the best out there.

Tokyo Takeaway
Australia
About 2 years using the app
DSers replied January 20, 2022

Hi Tokyo Takeaway,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 31, 2022

Muito bom, suporte excelente, Me ajudou muito quando fiz algo errado no sistema, mt rápido e esclarecedor

bella-susy
Brazil
About 2 years using the app
DSers replied July 31, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 8, 2024

Fast and efficient assistance by LUCY! She explained how the app works and helps me to understand it easily. Thank you again LUCY!

The Enchanted Emporium
United States
About 1 year using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2022

excellent customer service. I love it so much. Customer support is very knowledgeble. Keep up the great work

Très Elite
Canada
About 2 years using the app
DSers replied October 7, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 8, 2022

a great and comprehensive application. it's very complete, from the addition of the product to the shipment to the customers. I recommend it to all

Ma déco plantes
France
About 2 years using the app
June 17, 2022

I got some super good and needed help from Via, regarding the shipping, super worthy information thanks you :)

firsthealthnbeauty
Sweden
About 2 years using the app
DSers replied June 22, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited June 12, 2024

I switched from Oberlo to Dsers very smoothly and I had a great support from Neva and Garrett. Very professional, fast answers and actions.

I recently needed to modify my Dsers account and Vivian was very helpful. Thank you very much!

Boutique Africaine
France
About 2 years using the app