Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 16, 2024

Krystal was phenomenal! I mentioned that I was new to the dropshipping and she went the extra mile to answer all my questions. The screenshots provided took the conversation to another level as I am a visual learner! Thank you so much for the great customer service Krystal!

Daisy Boulevard
United States
3 months using the app
DSers replied February 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 24, 2024

I wanted to take a moment to express my utmost gratitude for the incredible support I received from the DSers team. Their commitment to providing exceptional assistance truly exceeded my expectations.

From the outset, the DSers support team demonstrated an unparalleled level of professionalism and expertise. Their prompt and detailed responses not only resolved my concerns swiftly but also showcased a genuine dedication to ensuring my experience was seamless.

Bargainz
Hong Kong SAR
3 months using the app
DSers replied January 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 19, 2024

Thank you Alicia for your help with the problem. DSers has really Good costumer service.

Kokoflow
Canada
About 2 months using the app
DSers replied March 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Ralla was great help, answering all of my questions and helping me understand the backend more! Highly recommend

Hurbi Fresh
Australia
4 months using the app
DSers replied December 11, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 30, 2024

Lennon of DSERS was AMAZING, she/he helped me with all my questions and frustrations. very helpful!

Nedergoods
Netherlands
7 months using the app
DSers replied February 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Alice was super pleasant and helpful with helping me with some syncing issues. AMAZING QUICK AND HELPFUL SERVICE! Thanks Alice!

Moxie & Me
Australia
About 1 month using the app
DSers replied April 1, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 28, 2024

They are such so helpfull guys and apricate them for all helps and so gratfull service and good and fast i recomend the app thanks a lot and its so easy to fulfill the orders :)

thanks a lotttt

TheMiloTeddy
Spain
2 months using the app
DSers replied January 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Sylvia, muito bom o atendimento. Esta de parabéns. Muito obrigado.

emporio61
Brazil
About 2 years using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 20, 2024

Wendy was fantastic with her support. Fixed my issue within minutes without a fuss. Thanks Wendy!

The Fisho Shed
Australia
2 months using the app
DSers replied February 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Eden was so kind and helped me alot! 5 star for him....thank you

Montessori Land™
Italy
6 months using the app
DSers replied December 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team