Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 28, 2024

Lucy was fantastic! Thank you Lucy for helping me navigate through all of this.

My Store
United States
3 months using the app
DSers replied March 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 1, 2023

awesome service by alice. so nice , so smart , the best. thanks for helping

Stake Tech
Canada
11 months using the app
DSers replied December 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 7, 2024

With DSers you can never get it wrong!

Audreysoutlet
United States
3 months using the app
DSers replied April 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 22, 2023

Wendy was great! Had trouble getting my orders to place on my supplier's site.

TerreSol
United States
About 2 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 11, 2024

Many thanks to your lovely representative Marshall who helped and explained the problem I had in a very professional manner and left me no questions.

Adults Toys Hub
Israel
3 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Its the best App and easy to use and the customer support is friendly especially Sandy

Sallsal
Switzerland
7 months using the app
DSers replied February 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 26, 2024

I talked with Olivia, who was prompt and specific in her answers.
Thanks Olivia, great work!

Koala Kids
Romania
5 months using the app
DSers replied February 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 4, 2024

Thank you very much to agent Holly for taking her time to help me with a small synchronization problem. Thank you very much

Sauvage Évasion
France
3 months using the app
DSers replied March 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 20, 2024

App works great for dropshipping platforms and one of the best customer services. Special thanks to Alicia for helping me out with my account orders payment.

SC4USTORE
Spain
3 months using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Alice give me a good customer service and Quick response.

sustainablebeloved
Türkiye
5 months using the app
DSers replied April 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team