Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 24, 2024

Perfect support from Alice ! Thanks

Herbaled
Spain
About 2 months using the app
DSers replied April 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 9, 2023

Selena from customer support was amazing at answering the questions I had. I highly recommend her.

Blossom Reflections
Australia
8 months using the app
DSers replied December 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2023

The Best service They should be doing more live chat than 6 paragraphs of directions I love this!

SpaceBot
United States
4 months using the app
DSers replied November 20, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2024

I am impressed by the patience an d the super support. Raphael solved several problems for me and I am very greatful. Very helpful and friemdly!

JASMIN by Beautylino
Germany
3 months using the app
DSers replied April 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 2, 2024

Alice was very helpful with the support. Respons were quick and efficient! Definitively 5 stars

SnugShawl
Ireland
6 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 14, 2023

Great service. Love the way lsla helped me to clear my doubt. Thanks to lsla and dsers team.

Portalbuddies
Australia
3 months using the app
DSers replied December 17, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 27, 2024

I really appreciated the speed and welcome of your colleague Alicia, who solved my problem in record time.

Teddy's
Belgium
About 2 months using the app
DSers replied January 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 4, 2023

Sandy did an amazing job! She really helped me understand how to navigate the site and helped me process my first order to my first customer! THANK YOU SANDYY <3

Home Goods Oasis
United States
7 days using the app
DSers replied December 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2024

At first glance, a good application, but the main problem is that for my Shopify store they do not display delivery dates for customers on the checkout! I wrote about this problem to all support, but no one could do anything, it’s a shame, but I think this is a serious reason to stop working with Dsers

FemmeFitHub
United States
2 months using the app
DSers replied January 15, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

February 9, 2024

hi customer support center person "Adele" was very helpful for us as they complete guide us about full fillment of orders from scratch . really appreciated.
good work

AFC INTERNATIONAL FZ-LLC
United Arab Emirates
4 months using the app
DSers replied February 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team