Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 2, 2024

Vivian was extremely responsive and kind in helping me. And she was with me step by step until the moment my doubts were resolved.

Smart Store
Brazil
28 days using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 15, 2023

Gostaria de parabenizar a Selena pelo excelente atendimento prestado aqui no chat, super atensiosa, super educada, merece nota mil

Grato pela atenção e pelo ótimo atendimento!

Lojas Magnum
Brazil
Almost 2 years using the app
DSers replied May 16, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 15, 2024

I had an excellent experience with Sandy from DSers support. He was incredibly attentive and helpful throughout the entire process. Sandy resolved all my doubts and provided step-by-step guidance to ensure everything was set up correctly for my orders. His patient and detailed explanations made the process smooth and easy to understand. I highly appreciate his assistance and highly recommend his services to anyone using DSers. Thank you, Sandy, for your outstanding support!

DotsPaw
United States
3 months using the app
DSers replied April 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 14, 2024

I cannot express enough gratitude for Raphael's outstanding assistance. She was incredibly prompt and efficient in addressing multiple issues I encountered. Not only did Raphael respond swiftly to my inquiries, but she also provided thorough and helpful solutions. Thanks to her expertise and responsiveness, I was able to resolve my questions promptly and continue my work without interruption. Moreover, Raphael's consistent politeness and kindness throughout our interactions made the experience even more pleasant. I highly recommend Raphael for her exceptional service and commendable professionalism. Thank you once again for your invaluable support!

Dropbag
Germany
Over 1 year using the app
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 19, 2024

Blanca is super helpful with screenshots for quick help.

Nach Vorn
United States
2 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Been using Dsers for a long time and it is awesome. Their customer service is always on point. I was served by Emma today and she resolved my query within 5 mins. Now that's what you call efficient.
Would give it 10 stars if it was an option.

Kyōto home
United Kingdom
Almost 2 years using the app
DSers replied December 20, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2022

I've just got some help from Jessica on the DSers customer service and it was a great experience. Thank you.

Beleza na nuvem
Brazil
Almost 2 years using the app
DSers replied October 24, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 11, 2023

I am very pleased with Sherry's support. The solution was quick and accurate. Excellent service. Congratulations!

Shopped
Brazil
Almost 2 years using the app
DSers replied June 12, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 6, 2024

The support team is very helpful. Chrissy was very patient and helped solved my minor issue under some settings that needed to be adjusted in my profile. Great customer service.

Acoseni
Canada
12 months using the app
DSers replied March 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited February 4, 2024

Great support from Dsers. Sherry instantly knew the solution to the issue I want having. So she solved it in no time. Quick and simple!
I would give her a rating of over 5 stars!

felinefancys
Canada
Almost 2 years using the app
DSers replied August 11, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team