Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 15, 2023

Thank you Sylvia for your help in solving my problem. I really appreciate the rapid response & the efficiency you've handled the issue.

MajesticVista
United Kingdom
About 2 months using the app
DSers replied August 16, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 2, 2023

I was very satisfied with the support. I asked a question and after 5 minutes my problem was solution

MenSolutionsStore
Germany
4 months using the app
DSers replied June 4, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2023

Good help on customer service, i had a problem and they solved it quickly, thanks for that, it helped

Souvenir à Peindre
France
About 2 months using the app
DSers replied June 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 21, 2023

DSers is the best Dropship interface i´ve ever interacted with. Easy to handle and the online support is fast and effective!

MaCherrie2023
Brazil
4 months using the app
DSers replied August 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2023

Ann's support was invaluable to me. She went above and beyond in assisting me with a difficult situation and her kindness and professionalism were greatly appreciated. Ann took the time to listen to my concerns and provided me with the guidance and support that I needed. Her knowledge and expertise were evident and she made me feel heard and understood throughout the entire process. I cannot thank Ann enough for her help and I would highly recommend her to anyone seeking support and guidance. She truly made a positive impact on my life and I am so grateful for her assistance.

Car Display
Hungary
18 days using the app
DSers replied May 14, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 11, 2023

Excellent Conversation with Irene, answered exactly what I needed help with, and helped prevent possible further issues, 5/5.

Handy Dandy Auto Accessories
New Zealand
3 months using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Lucas was awesome!! Superb and super fast support

DigitalElectronicsShop23
United States
5 months using the app
DSers replied September 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 18, 2023

Isla was so helpful and efficient and went the extra mile to help me in more ways than I expected or asked for.

deluxable
Malta
5 months using the app
DSers replied July 20, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 12, 2023

Greta customer service, very helpful and provided me with all the information needed. Would recommend to any seller. Thanks Serein!

Pet Gadgetry
United Kingdom
19 days using the app
DSers replied June 12, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 27, 2023

Luci is amazing. her customer service is awesome. she did very good job assisting me. she was patient and nice to me. thanks lucy

PawsClaws
United Kingdom
About 2 months using the app
DSers replied July 31, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team