Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 6, 2023

Love this app, super easy to use, really quick importing with AliExpress, and Eden from customer support was fantastic and helped me fix an issue I was having in seconds. 10/10 app!

Stunnify
United States
5 days using the app
DSers replied September 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 23, 2023

Great app, easy to use, there is nothing complicated about it, and the live chat support atr very friendly and very patient and helpfull!!!

GlowGlimmer
Israel
3 months using the app
DSers replied July 24, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2023

5 Thank you so much Neva, you've really helped me out and made my ball and chain look good and fast.

KebaShop
Canada
About 2 months using the app
DSers replied June 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 13, 2023

I am very satisfied with the support team. Thank you Veronica:)

Kaufsuper
Germany
Over 1 year using the app
DSers replied September 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 8, 2023

The app is very great and important!
Dsers have one of the best costumer service! Neva attended to me, was attentive and solved my problem in seconds!

weazy
Brazil
3 months using the app
DSers replied May 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 16, 2023

The support is fast and efficient, Ralla helped me efficiently with my problem.

k-asm
France
About 2 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 4, 2023

excellent service everytime! Thank you Wendy for all your help :) You were extremely patient with all my requests.

BodyShifterz
Canada
29 days using the app
DSers replied August 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2023

A Olívia tem sido muito esclarecedora em minha dúvidas agradeço muito a ela além de ser bem simpática ☺️

WD Lite
Portugal
3 days using the app
DSers replied November 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 29, 2023

very kind help of Arwen!

Digestheatic
Netherlands
2 months using the app
DSers replied October 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 2, 2023

very good service with Gracia

Animes manga
Vietnam
7 months using the app
DSers replied October 4, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team