Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 30, 2023

Eden from Dsers really helped me in full filling my orders and also helped me fix up my shipping process

PowerPulse
United States
2 months using the app
DSers replied July 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 24, 2023

Raphael was very helpful and fixed my problems with a stuck order in minutes! Good service and fast.

TeraStop
Denmark
2 months using the app
DSers replied July 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 9, 2023

I am very impressed of the response time and how fast they have helped me. i relly recommend this plugin for all stores.

AquaPots
Germany
About 2 months using the app
DSers replied June 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2023

This app is amazing, customer service is very fast, helpful you can't find better specially when Neva is assisting you, she deserves a raise to be honest.

Cold Drip
Belgium
3 months using the app
DSers replied May 2, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 7, 2023

Lucy was a real help and the customer service was impeccable. Thank you so much <3

CuisiWise
Canada
7 months using the app
DSers replied September 11, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 22, 2023

Really satisfied with Eden's help today, I was in trouble and getting nervous but Eden answered to my questions as a real pro! Thank you so much buddy!

Adivina BCN
Spain
3 months using the app
DSers replied July 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited May 21, 2023

Minnie was very helpful and patient with my questions today. Nice and friendly too. She helped me to down grade my subscription as I have not finished my shop yet.

GiftyMcGiftFace
Australia
25 days using the app
DSers replied May 21, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2023

Thank you very much for Sylvia's help, the whole process is very pleasant and efficient, and the response speed of the DSers platform is very fast, and any problems are solved immediately

Ctrl Boutique
United States
3 months using the app
DSers replied August 15, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 15, 2023

Best support I've ever witnessed, thank you Tiffany and Holly!! Amazing service and superfast replies. Helped me instantly with my problem

PopLekar
Sweden
About 2 months using the app
DSers replied August 16, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 28, 2023

Alicia went above and beyond to help me with an issue mapping my product. Awesome service and super friendly

LUMINO
United States
3 months using the app
DSers replied May 29, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team