Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 15, 2023

Thank you so much Irene, this was great! 12/10

Violda
Norway
About 1 month using the app
DSers replied September 18, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 2, 2023

Quero destacar a ajuda que o Eden me deu hoje. Ele foi muito rápido e eficiente. Estou muito satisfeito com a plataforma.

WEBCOMPREI
Brazil
3 months using the app
DSers replied August 4, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2023

Excelente atendimento , muito paciente , tirou todas as dúvidas . Deu um direcionamento que eu não sabia. Resolveu meu problema. obrigada

lojaledom
Brazil
About 1 year using the app
DSers replied June 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 26, 2023

Lucas was very helpful and went trough everything what i asked very well!

SimpleSupplements
Finland
3 days using the app
DSers replied September 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 5, 2023

Muito querida e atenciosa, me levou por todas as etapas, tivemos vários problemas e ela me ajudou. Muito obrigado por tudo

Para Dentista
Brazil
Over 1 year using the app
DSers replied May 5, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 13, 2023

Excelente, suporte super rápido e prestativo, aplicativo é o melhor para dropshipping, facilita muito a vida de todos

Outletifyshop
Brazil
3 months using the app
DSers replied July 16, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Merci à Tiffani, pour son super service, le service à la clientèle est vraiment super et très rapide !! Merci à Dser

Approuvé par Maman
Canada
7 months using the app
DSers replied May 21, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Eden was really nice

Cloudgets
Denmark
3 months using the app
DSers replied September 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 9, 2023

Tive um problema e entrei em contato com o suporte a onde foi atendido pelo Rin, fui super bem atendido e com extrema calma me auxiliou. Fico extremamente grato por sua ajuda e dedicação pois foi totalmente profissional e flexível em me ajudar.

OFF
Brazil
5 months using the app
DSers replied October 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 17, 2023

Quero parabenizar o Suporte da Dsers em geral, mas principalmente a Atendente Irene e a outra pessoa que me que atendeu anteriormente da qual não sei o nome ao certo. Mas quero agradecer o atendimento rápido e a sempre resolverem minhas dúvidas que são constantes de forma muito didática e prática. Parabéns ao Suporte da Dsers!

Mimostock
Brazil
9 months using the app
DSers replied July 19, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team