Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 28, 2023

Estou muito satisfeita vc fez um excelente trabalho quero agradecer a tenção e paciência que vc teve por mim. Gratidão ❤️

Faby Center
Brazil
4 months using the app
DSers replied August 31, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 17, 2023

Selena is the best

Lojas Ethereal
Brazil
3 months using the app
DSers replied October 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited June 23, 2023

ATENDIMENTO SUPORTE “OLIVIA”

PRECISO DEIXAR REGISTRADO QUE O ATENDIMENTO FOI RÁPIDO E EFICIENTE. RESOLVEU O PROBLEMA. NOTA 10! MUITO OBRIGADA OLIVIA

Ellas Modernas Store
Brazil
About 1 year using the app
DSers replied May 15, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 20, 2023

Great help from Lena!

Trendroop
Ireland
About 2 months using the app
DSers replied September 21, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 1, 2023

SUPORTE OTIMO E HUMANIZADO POIS ESTAMOS TODOS CANÇADOS DE ROBOS, RECOMENDO MUITO A DSers PRINCIPALMENTE PARA BRASILEIROS INICIANDO AGORA EM MODALIDADES DE VENDAS ONLINE ! VOCES SÃO NOTA MIL !

Accessod
Brazil
2 months using the app
DSers replied August 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2023

Meu problema ainda não foi completamente resolvido, mas através do atendimento da Emma conseguimos ver que realmente havia um problema técnico. Ela foi muito paciente e prestativa.

Ah, isso!
Brazil
6 months using the app
DSers replied May 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 16, 2023

Olá estava com dúvidas sobre o sistema entrei no chat fui atendido rapidamente e minhas dúvidas foram tiradas muito rápido atendimento nota 1.000, a pessoa que me atendeu não só tirou minha dúvida como foi prática, direta e muita objetiva, demonstrando muito domínio sobre o app, estou muito satisfeito com o App Dsers.

shopcy
Brazil
7 months using the app
DSers replied May 16, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 12, 2023

Merci pour ton aide précieuse Blanca ;)
Je suis très satisfait de vos services

LumixLamp
France
About 1 month using the app
DSers replied October 15, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 8, 2023

The chat was very responsive! The help was quick and efficient. Thanks to collaborator Neva for her responsiveness!

EMZ
France
26 days using the app
DSers replied September 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 7, 2023

muito obgdo Sereim por me atender com tanta presteza e gentileza, me ajundou dimais, foi minha luz na escuridao que eu estava

gutamara empreendimento
Brazil
5 months using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team