Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 11, 2021

Amazing app - has saved me a bunch of time and taken out so many of the bottle necks in drop shipping! Fantastic customer service by the representative Gigi - helped me save hours of work in a few minutes! Great & professional. Thanks!

Zapeya
Netherlands
Over 1 year using the app
DSers replied April 11, 2021

Hi Zapeya,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2023

One of the best apps and services in Shopify. Brilliant support: today I've got a great support from Ann, she resolved my 2 issues very fast. Highly recommended!

Fortitude Gear
Netherlands
Over 1 year using the app
DSers replied May 21, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 30, 2021

Krystal is honestly the best. she helped me out with everything to make more store up and running. i deleted oberlo and went to dsers. highly recommended!

The Trendy Guru Store
United States
Over 1 year using the app
DSers replied October 31, 2021

Hi The Trendy Guru Store,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2022

the best support and app you can use to drop from aliexpress the best support and app you can use to drop from aliexpress

Megean
Morocco
Over 1 year using the app
May 4, 2024

Rallas from the support team at Dser has been phenomenal! Their prompt responses and thorough assistance have truly made my experience seamless and enjoyable. It's refreshing to encounter such dedicated support professionals who go above and beyond to ensure customer satisfaction. Kudos to Rallas and the entire support team at Dser for their outstanding service!

atpace
United States
19 days using the app
DSers replied May 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 5, 2023

Muito querida e atenciosa, me levou por todas as etapas, tivemos vários problemas e ela me ajudou. Muito obrigado por tudo

Para Dentista
Brazil
Over 1 year using the app
DSers replied May 5, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Villanelle a été très efficace et réactive, et m'a bien renseigner concernant mes interrogations ce qui m'a permis de vite avancer. Merci pour tes explications Villanelle

ndyskitchen
France
3 months using the app
DSers replied April 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 14, 2024

support was very fast and helpful, thank you Lennon for helping me to solve me problem :-)

Aurelio24Shop
Switzerland
About 1 year using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 16, 2022

Thank you Emma You helped me a lot to solve my problem very quickly
I thank you for your quick response
regards,, Zain Omar
from
zostyles.co

z|o styles
Saudi Arabia
Over 1 year using the app
DSers replied July 17, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2024

I worked with Sally, she was great very knowledgable, professional and efficient. I hope I have access to her in the future? They fixed my issue.

Bargains And More Store
United States
About 1 month using the app
DSers replied April 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team